Job descriptionDescription Join Concentrix Naga – Build Your Career in the Heart of Bicol! We accept Fresh Grads, No BPO Experience & Career Shifters (Mcdo, Jollibee, Barista, SM Sales, Puregold, Hotel, IT - ANY Industry!) Looking for a career that offers stability, growth, and global opportunities? At Concentrix Naga, we provide world-class training, competitive pay, and a supportive workplace where you can thrive in the exciting BPO industry. Why Naga City? Known as the Heart of Bicol, Naga City is a fast-growing hub with modern conveniences, a warm community, and a cost-friendly lifestyle. With its thriving BPO sector, accessible transport, and nearby schools, malls, and restaurants, Concentrix Naga offers both career opportunities and a balanced lifestyle. What We Offer: Competitive salary package (₱16,000–₱25,000 depending on account and experience) Night differential pay and performance-based incentives Comprehensive HMO and life insurance (with dependent coverage) Paid training and continuous skills development Clear career advancement pathways and promotion opportunities Fun, inclusive, and supportive work culture Convenient office location in Naga City’s business district Qualifications: At least High School Graduate (Old Curriculum) / Senior High School Graduate College undergraduates and graduates are encouraged to apply With or without prior BPO experience – fresh graduates are welcome! Good English communication skills Willing to work onsite at Concentrix Naga Open to shifting schedules, including nights, weekends, and holidays Job Description: As a Customer Service Representative, you will: Handle customer concerns via phone, chat, or email Assist with billing, product, or technical support needs Ensure excellent customer satisfaction while representing global brands Work collaboratively with supportive leaders and teammates Your career starts here at Concentrix Naga! Be part of a global leader in customer experience, enjoy competitive benefits, and grow your career in one of the top BPO hubs in Bicol. Apply today and join our Concentrix family in Naga City!
