Small Business Contact Center Account Executive

Small Business Contact Center Account Executive

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for a Small Business Contact Center Account Executive:

• Prospecting for NET new logo accounts and grow existing RingCentral account base within assigned territory

• Meeting with existing customers to up-sell existing engagements in addition to following up on past engagements

• Evangelize and educate with RingCentral sales team

• Communication of RingCentral value proposition to senior-level customer contacts

• Ability to proactively position the value of cloud solutions

• Coordination with RingCentral sales teams to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans

• Work with RingCentral resources to develop & position the appropriate solution to fit the customer needs to include RingCentral Office / Call Center with Live Reports, RingCX with RingSense, RingCentral Contact Center, RingCentral Workforce Optimization

• Ability to act as a customer advocate within the RingCentral organization and advocate for RingCentral to customers

• Utilization of RingCentral sales process for identification, positioning and lifecycle management of opportunities

• Driving new revenue through customer acquisition in designated territory and named accounts

• Consistently strike / exceed quarterly & annual sales targets

• Partnering with the regional VAR's to effectively identify, engage and deliver new customers

• Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch

• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling

Desired Qualifications:

• Preferably 3-5 years of solid b2b sales experience

• Proven record of success for sales to large corporate accounts with longer sales cycles

• Experience in value based selling and ROI creation

• History of success in creating compelling events by building that vision for prospects

• 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony)

• Contact Center Experience

• Demonstrated sales record of obtaining / exceeding quota.

• Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process

• Success prospecting, engaging, acquiring net new logos

• Strong interpersonal skills, ability to convey and relate ideas to others

• Strong organizational skills

• Entrepreneurial flare - ability to learn and adapt quickly

• Vibrant and energetic attitude, willingness to perform and get things done

• Willing to do graveyard shift

• Willing to do hybrid work setup (10-11 days per month onsite, Cubao or Ortigas office)

What we offer:

We offer all the work/life benefits you could ever want.

• Flexible work arrangement (Hybrid Setup)

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Performance Incentive (Commissions)

• Employee Assistance and Wellness Programs

RingCentral’s SMB Sales team gives small-to-medium-size businesses the game-changing mobility, connectivity, and collaboration solutions they need to compete and grow. RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.