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Telesys Prime Services
Telesys - Technical CSR (No Experience Needed + Paid Training)Telesys Prime Services • Muntinlupa, National Capital Region, PH
Telesys - Technical CSR (No Experience Needed + Paid Training)

Telesys - Technical CSR (No Experience Needed + Paid Training)

Telesys Prime Services • Muntinlupa, National Capital Region, PH
27 days ago
Job description
Customer Service Representative – Technical Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us. Job Description We are looking for a Customer Service Representative for a Technical Account who will serve as the first point of contact for customers experiencing technical issues. You will provide basic to intermediate technical support while ensuring excellent customer service. Key Responsibilities: - Handle inbound technical support inquiries via phone, chat, or email - Troubleshoot common issues related to software, hardware, devices, or connectivity - Guide customers through clear, step-by-step solutions - Accurately document customer interactions and resolutions - Escalate complex concerns to higher-level technical teams - Meet quality, customer satisfaction, and productivity metrics Work Schedule & Training: - Shifting schedules, including nights, weekends, and holidays - Full paid technical and product training provided What to expect: - Continuous learning and hands-on technical experience - Fast-paced, performance-driven environment Requirements: - High School or Senior High School Graduate (College level or graduate is a plus) - Good English communication skills - Basic computer skills and multitasking ability - Willing to work onsite in Metro Manila - Amenable to shifting schedules Why Work for Us? At Telesys BPO, we believe employees thrive in a supportive and rewarding workplace. Compensation & Benefits: - UP TO 28K monthly basic plus incentives - Paid technical training and upskilling opportunities - Clear career growth and promotion paths Workplace Culture: - Supportive and collaborative team environment - Ongoing coaching and mentorship - Employee engagement activities and recognition programs Apply Now Build a meaningful and stable career in the BPO industry with Telesys BPO. Apply today and help support quality healthcare services.
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Telesys - Technical CSR (No Experience Needed + Paid Training) • Muntinlupa, National Capital Region, PH

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