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Collections Account AgentTelesys BPO • Manila, National Capital Region, PH
Collections Account Agent

Collections Account Agent

Telesys BPO • Manila, National Capital Region, PH
22 days ago
Job description
Key Responsibilities: Handle inbound customer inquiries related to banking, loans, credit cards, or financial services via phone, chat, or email Provide accurate information on account details, transactions, interest rates, and financial products Resolve customer concerns efficiently and professionally Document all interactions and transactions accurately in the system Escalate complex or urgent issues to supervisors when necessary Meet quality, productivity, and customer satisfaction metrics
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Collections Account Agent • Manila, National Capital Region, PH

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