Email and Chat Support Representative - (Pure Non-Voice/ No Exp)

We are looking for detail-oriented and reliable individuals to handle tasks in a pure non-voice environment. This role is ideal for beginners, fresh graduates, or anyone who prefers chat, email, or system-based work with no phone calls required. Key Responsibilities Process booking and reservation requests through online systems Update, modify, or cancel reservations as needed Respond to customer inquiries via chat or email only Ensure all booking details are accurate and complete Follow step-by-step guidelines and company procedures Maintain organized records and data entries Coordinate with internal teams when necessary Qualifications No prior experience required (training will be provided) Basic computer skills and ability to navigate online systems Good written communication skills Attention to detail and accuracy Willingness to learn and follow instructions Ability to work independently and manage simple tasks Preferred (But Not Required) Experience with booking platforms or data entry Basic understanding of customer service concepts Familiarity with email or chat support tools What We Offer Pure non-voice work (no calls) Beginner-friendly role with training provided Fixed or flexible shifts (depending on account) Opportunity to gain experience in booking and reservation systems Supportive team and clear workflows