Discover your 100% YOU with MicroSourcing!
Position: Refund Operator
Location: Two E-Com, Mall of Asia, Pasay City
Work setup & shift: Work From Home
Why join MicroSourcing?
You'll have:
What You Will Do:
You will be responsible for the timely and accurate processing of customer refunds to achieve productivity metrics.
You will put a keen eye for the computational details with a high level of accuracy in processing refunds and discounts to end customers.
You will ensure that cases are worked on daily to meet internal service level agreements.
You will communicate with Payment Services Provides/Billing and Refunds Manager for issues encountered.
You will perform other related duties as assigned by the Billing and Refunds Manager
Qualifications:
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
*Terms & conditions apply
Refund Operator • Metro Manila, Philippines
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