Talent.com
JPMorganChase
Travel Support Specialist IV, Chase TravelJPMorganChase • Manila, Luzon, Philippines
Travel Support Specialist IV, Chase Travel

Travel Support Specialist IV, Chase Travel

JPMorganChase • Manila, Luzon, Philippines
23 days ago
Job description
Description

Be part of our dynamic team and solve travel-related problems for clients. Your role is vital in enhancing our teams success and upholding our reputation for exceptional service in travel management.

As a Travel Support Specialist IV in Chase Travel you will play a role in resolving travel-related issues ensuring seamless travel experiences for our clients. Use your knowledge of travel management systems and processes to provide high-quality support services as you navigate and use travel management technology tools to optimize the travel process from start to finish. Your analytical thinking skills will be crucial in evaluating data and information to improve problem-solving and decision-making. Consistently keep an eye on the details and strive to surpass quality expectations. Develop your adaptability and communication skills as you manage through ambiguity and deliver clear compelling messages to various stakeholders.

Job responsibilities

  • Utilize travel management technology tools to efficiently process travel bookings ensuring adherence to corporate travel policies and client specifications
  • Coordinate with clients across multiple communication channels to resolve complex servicing scenarios and escalations developing creative solutions to ensure maximum client satisfaction
  • Advocate for clients by developing relationships with suppliers and influencing them through communications to meet and exceed the clients needs
  • Contribute to the continuous improvement of travel support processes by applying problem-solving techniques and leveraging existing procedures and tools

Required qualifications capabilities and skills

  • Must have at least 5 years of Sabre GDS experience
  • Must have experience supporting air travel reservations including exchanges and reissues
  • Advanced knowledge of travel management systems and processes with a focus on travel booking and navigating complex servicing scenarios and escalations
  • Demonstrated ability to navigate and utilize travel management technology tools including travel planning software and booking systems
  • Experience in analyzing travel-related data and identifying potential issues with a focus on high-level and time sensitive problem-solving and decision-making
  • Proven ability to advocate for clients through building vendor relationships across multiple communication channels ensuring maximum client satisfaction
  • Developing adaptability skills with a demonstrated ability to manage through ambiguity and change






Required Experience:

IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Travel Support Specialist IV, Chase Travel • Manila, Luzon, Philippines

Similar jobs

Corporate Travel Support Agent (with Galileo experience)

HGSnational capital region, ph

The Corporate Travel Support Agent provides end-to-end travel support to business travelers across chat, phone, and email channels.This role manages bookings, changes, and disruptions while ensurin... Show more

 • Promoted

Corporate Travel Consultant

WNS Careers - Philippinesnational capital region, ph

Travel domain (Corporate Travel) and VIP customer service experience with GDS Knowledge.Deliver personalized, empathetic, efficient service for high-value clients.Serve as the primary point of cont... Show more

 • Promoted

Team Lead (Leisure Travel)

WNSnational capital region, ph

Team Management: Responsible for grooming & managing talents (15-20 FTE).Ensures that all employees have a complete understanding of and adhere to the company’s Rules and Regulations.Ensuring highl... Show more

 • Promoted

US Onboarding Specialist

Pride Globalnational capital region, ph

Onsite at Ayala Avenue, Makati.Night Shift (flexible across US time zones).Are you passionate about delivering exceptional onboarding experiences and supporting contingent workforce programs? Join ... Show more

 • Promoted

Voyage Engineer

Petron Corporationnational capital region, ph

Mainly responsible in monitoring the performance of the transshipment analysis of vessels under Time-Charter (TC) arrangement to analyze, optimize, and oversee vessel voyage plans, ensuring its ope... Show more

 • Promoted

Fleet and Travel Lead

MicroSourcingnational capital region, ph

Discover your 100% YOU with MicroSourcing!.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, an... Show more

 • Promoted

Vendor Management Specialist

Confidentialnational capital region, ph

Vendor Manager is an individual contributor role within the Procurement team.The VM has accountability for developing sourcing strategies for the company spanning all categories and businesses with... Show more

 • Promoted

Travel Coordinator

Quanta Philippines ROHQnational capital region, ph

Operational Support Coordinator - Travel.FIFO domestic, international, and charter travel within a complex, high-volume project environment.The role supports rostered and non-rostered project perso... Show more

 • Promoted

Travel Consultant

HGSnational capital region, ph

This role ensures compliance with company and client travel policies while delivering a high‑quality, customer‑focused travel experience.This role involves providing professional and responsive tra... Show more

 • Promoted

Team Leader (Corporate Travel Account)

WNSnational capital region, ph

Job Description and Qualifications:.Must be amenable to work 100% onsite in WNS Eastwood Site.Proficient in multiple GDS platforms including Worldspan, Sabre, Galileo, Amadeus, and Apollo.Preferred... Show more

 • Promoted

Travel Specialist

Weekday AIManila, Metro Manila, PH
Quick Apply

This role is for one of the Weekday's clients.Join Our Team as a Travel Specialist!.Are you passionate about traveling and eager to help others discover new destinations? If you’ve always wanted to... Show more

Leads Associate – Ops (VIP Corporate Travel)

Comrisenational capital region, ph

We’re Hiring: Leads Associate – Operations (VIP Corporate Travel).Onsite | Eastwood, Quezon City.We are looking for a highly experienced.Leads Associate – Ops (VIP Corporate Travel).This role is id... Show more

 • Promoted

Travel Team Leader (Operations)

IGT Solutionsnational capital region, ph

The purpose of this role is to manage all team and process related issues.This would entail team management activities including effective process control, monitoring voice standards, performance r... Show more

 • Promoted

Corporate Travel Consultant

Castonational capital region, ph

Core duties and responsibilities include the following but are not meant to be all-inclusive.Completes travel arrangements for client with air, hotel, car, and ground transportation vendors at the ... Show more

 • Promoted

Visa Specialist

Playmate Leisure Solutions Corp.national capital region, ph

The role involves handling visa applications, coordinating with embassies and immigration authorities, ensuring compliance with immigration laws, and providing guidance on visa requirements and tra... Show more

 • Promoted

Travel Operations AVP: Strategy, Growth & Team Leadership

EXL Service Philippines, Inc.pasay, metro manila, Philippines

A leading operations management company in Pasay is seeking an AVP—Operations to plan and implement business and people strategies.The role involves leading a team of 200+ and ensuring financial go... Show more

 • Promoted

Subject Matter Expert (VIP Corporate Travel)

WNSnational capital region, ph

NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry vertic... Show more

 • Promoted

AV Specialist

Good People Networknational capital region, ph

GOOD People Network is an award winning advertising agency based in Manila.We are a fast growing agency working with some of the world's most exciting brands.The AV Specialist brings a sharp, creat... Show more

 • Promoted

Trade Sales Cruise Consultant

Royal Caribbean Groupnational capital region, ph

This position is part of the Sales organization, where the Trade Sales Agent is the first point of contact for Travel Agent/Partner calling into our contact center.This position handles inbound and... Show more

 • Promoted

Onboarding Specialist

Transvirtualquezon city, national capital region, ph

Our head office is based in Sydney, Australia, and this role will initially operate during Sydney.AEST/AEDT) business hours while you build familiarity with the Transvirtual platform, internal.As y... Show more