Warehouse Manager

Job Description

We are looking for a Warehouse Manager to join our growing business!

Responsibilities:

• Oversee Daily Fulfillment: Manage all warehouse activities, including receiving, putaway, picking, packing, and shipping, ensuring all e-commerce orders are processed accurately and on time to meet same-day or next-day shipping cutoffs.
• Optimize Workflow: Design and implement efficient warehouse layouts and workflow strategies (, zoning, wave picking) to maximize throughput and minimize labor costs.
• Technology Management: Expertly utilize and maintain the Warehouse Management System (WMS), ERP, and shipping software to ensure real-time inventory and tracking accuracy.
• Vendor and Carrier Management: Coordinate with carriers and logistics delivery partners.
• Maintain Accuracy: Implement and manage cycle counting and physical inventory procedures to achieve and maintain 99%+ inventory accuracy.
• Stock Control: Oversee the proper storage, rotation, and handling of stock, including high-value, perishable, or oversized items.
• Reverse Logistics: Manage the efficient processing and inspection of all returns and exchanges to quickly return items to stock or disposition them.
• Supervision: Recruit, train, coach, and manage a team of warehouse associates, supervisors, and leads.
• Performance Management: Set clear KPIs (, lines per hour, ship time accuracy) and conduct regular performance reviews, promoting a culture of accountability and continuous improvement.
• Scheduling: Develop flexible staffing plans and shift schedules to meet predictable peak demands (, holiday season, flash sales) and control overtime.

Qualifications

• 5+ years of progressive experience in warehouse operations.
• 2+ years in a management role, specifically within an e-commerce, 3PL fulfillment, or high-volume distribution environment.
• Background in fast-paced, entrepreneurial, startup/tech environments preferred.
• Fluency in English (our corporate language) and great communication skills.