Job Title: USRN Supervisor (Healthcare BPO | Makati | Night Shift | Up to 100K) Location: Makati Schedule: RTO | 9 PM – 6 AM Salary: Up to PHP 100,000 + Allowances Key Responsibilities Lead and coach a team of USRNs Monitor KPIs (AHT, QA, adherence, MTM completion) Handle escalations and support complex cases Guide nurses transitioning to telehealth Ensure HIPAA compliance and quality standards Qualifications Active PRN license (required) USRN license (preferred) 2+ years leadership experience in healthcare BPO or telehealth
USRN Team Lead / Supervisor Healthcare BPO Makati Up to 100k • Makati, National Capital Region, PH
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