Product Reconciliation Assistant

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

The Product Reconciliation Assistant is responsible for supporting operational efficiency of PC – PCTB – Digital Transactions Recon and Settlement in line with the Banks standards and requirements.

Key Responsibilities

• Perform reconciliation of Cashcard, Trade Money, Billspayment, Government Collections, BOB Payroll, BOB ADA/ACA , BDO Online Pesonet, CMS Payments and Collection, Inward and Outward Payments Operations and BDO Network Bank Outsourced products and services in line with approved processes and standards.

• Support in processing, verification and resolution of customer complaints received from call center, branches and other units.

• Coordinate with Contact Center, Branches and other units to ensure timely execution of tasks.

• Prepare and maintain month-end MIS reports for submission to supervisor and higher officers.

• Ensure compliance with Banks policies, procedures and regulatory requirements.

Qualifications

• Bachelor's degree graduate preferably Accounting or Business related.

• Banking experience is an advantage. Fresh graduates are welcome to apply.

• Willing to work onsite in Clark.