DUTIES AND RESPONSIBILITIES:
REQUIREMENTS:
Call Center Specialist • Makati, National Capital Region, Philippines
We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a li... Show more
The Collections & Renewals Specialist is responsible for managing customer payment collections, renewal-related.The role owns end-to-end collections execution across.Perform outbound collections ac... Show more
Join us and enjoy benefits designed to help you thrive:.Flexible hybrid work setup (1-2 days/month onsite reporting).HMO coverage starting from Day 1 for you and FOUR FREE dependents.Attractive ret... Show more
At TDCX, we believe that every career move should propel you forward.Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible whe... Show more
The Voice/CCAI Architect is responsible for designing, implementing, and optimizing enterprise-grade voice solutions using Google Contact Center AI (CCAI) and Dialogflow.This role leads the archite... Show more
Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.Problems include password reset... Show more
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Our Customer Service... Show more
Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.Update and maintain accurate records of customer interactions, transact... Show more
Respond to customer inquiries via chat, email, or messaging platforms .Provide accurate information on products, services, orders, or accounts .Resolve customer concerns professionally and efficien... Show more
Respond to customer inquiries via chat, email, or messaging platforms .Provide accurate information on products, services, orders, or accounts .Resolve customer concerns professionally and efficien... Show more
We are seeking a highly detail-oriented and data-driven Lead Generation Specialist to support our sales pipeline by sourcing, qualifying, and preparing sales-ready leads for outreach.This role is c... Show more
Supply Chain Management team, ensuring the accurate and timely processing of sales orders, purchase orders, stock allocation, invoicing, order tracking, and customer updates.The role works closely ... Show more
The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.Salary: 21,170-22,170 + 15% Night Differentia... Show more
We are seeking Customer Service Representatives for a Technical Account to assist customers with technical issues, troubleshoot problems, and provide accurate solutions.You will ensure customer sat... Show more
Review and evaluate request of Health Insurance Letters of Approval (LOA) submitted by hospitals, clinics, and policyholders.Approve or disapprove LOA requests based on policy coverage, eligibility... Show more
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates.This position ensures performance metrics are achieved by providing adequate coaching,... Show more
We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance.This role requires excellent communication... Show more
We are looking for a highly driven Business Development Officer to help us grow our business by developing strategies that will drive targeted revenue for the company.The Business Development Offic... Show more
Manage BPO teams (FTEs), monitor daily/weekly/monthly KPIs including NPS, CSAT, Reply Rate, FCR, SLA, AHT.Design and implement escalation protocols (L1-L3), act as final point of resolution.Optimiz... Show more
Board Governance & Corporate Records.Draft, review, and circulate Board Resolutions for approval.Prepare official communications from the board to homeowners, government agencies, and third-party c... Show more
