Data Analyst, SaaS

ABOUT TRIBUTE TECHNOLOGY:
At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 300 individuals in the US, Canada, Philippines, Ukraine, and India.

ABOUT YOU:
The Data Analyst (SaaS) will report to the Director of Data Science and work closely with other members of the global Data Team to ensure data integrity and consistency across the platform. Working within the existing Tribute Data Architecture team members to contribute to expanding both the breadth and depth of data and analysis available to the organization.

A primary focus of the role will be providing analysis and both internal and external reporting to operational and executive stakeholders for our business-to-business software as a service division. This requires thought leadership and collaboration with the operations, sales, and finance teams to track data and assist with priorities. Typical activities will include maintenance and reconciliation of customer databases, sales data and assisting with priority targets (new opportunities and cross selling on the platform), tracking key performance indicators for the SaaS division, helping to integrate and harmonize data across systems, etc.

WHAT YOU'LL DO:

• Support leadership in monitoring and reporting on key performance indicators specific to SaaS operations
• Assist in streamlining internal reporting to help inform business decisions and show real-time business performance
• Harmonize and integrate data across various data systems to ensure efficient, timely and accurate reporting
• Extract, analyze, create visualizations and report findings from a wide range of data sources, including SQL databases, product analysis tools, and other sources of large-scale data
• Maintain, build, and manipulate models for scenario planning and ROI analyses
• Assisting with strategic planning as required
• Model and incorporate new data elements and data sources into existing Data Architecture

WHAT YOU'LL NEED:

• Bachelor’s degree: preferably in computer science, statistics, mathematics, or business management. Those with BS/ BA in accounting or finance and an analytical focus would also be encouraged to apply
• Experienced data or business analyst with at least 3 years of professional experience who is passionate about helping leaders and the organization better understand data and use it to make strategic business decisions
• Understands data visualization and has the ability to create graphs that communicate key information quickly, including use of data visualization tools such as Tableau and/or PowerBI (Experience with PowerBI Service a plus!)
• Demonstrated proficiency understanding and writing SQL, specific experience with AWS Athena is a plus
• Strong working knowledge of Microsoft Excel
• Experience/familiarity with CRM systems, preferably Salesforce
• Experience/familiarity with ERP systems, preferably NetSuite
• Practical experience or demonstrated aptitude generating business related analytical reports
• Proven analytical abilities, time management and prioritization skills, demonstrated hands-on approach and success in working independently within the structures of a team-based environment
• Excellent communicator with the ability to translate data into actionable insights for both technical and non-technical audiences
• Outstanding business acumen and action-oriented team member who gets things done
• Growth mindset, sense of curiosity and dedication to the team's success
• Experience working with cross-functional teams in a high growth environment

BENEFITS:

• Competitive salary
• Great benefits package (Rice and internet allowance, HMO with 3 dependents, PTO, etc...)
• An outstanding collaborative work environment (Remote, Hybrid, and In Office available)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.