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Research & CRM Operations SpecialistHireKayana • Manila, Metro Manila, Philippines
Research & CRM Operations Specialist

Research & CRM Operations Specialist

HireKayana • Manila, Metro Manila, Philippines
9 days ago
Job type
  • Quick Apply
Job description

Role Overview

We’re looking for a detail-oriented and analytical Research & CRM Operations Specialist to support and scale a large property database within a Salesforce-based CRM system.

This is not a routine data entry role. You’ll play a critical part in ensuring data accuracy, completeness, and usability across a database of 90,000+ records. Working closely with the Database Administrator, you’ll contribute to building a reliable foundation that supports business decisions, client engagement, and market expansion.


What You’ll Do

Data Research & Enrichment

  • Conduct in-depth research on properties, ownership, and contact data
  • Identify gaps in existing records and enrich data using external sources
  • Build and expand datasets to support new markets and growth initiatives

CRM Data Management

  • Create and maintain structured records within a Salesforce-based CRM
  • Link property data with ownership and contact information
  • Execute bulk uploads and ensure consistent data formatting

Database Quality & Integrity

  • Detect and resolve duplicate or inconsistent records
  • Clean and standardize legacy data for accuracy and usability
  • Maintain high data quality across a large-scale database

Reporting & System Support

  • Generate and refine CRM reports to support business needs
  • Assist in customizing dashboards, fields, and data views
  • Partner with the Database Administrator on system improvements

Cross-Functional Collaboration

  • Respond to data-related requests from internal stakeholders
  • Support deal and client activity with timely and accurate updates
  • Ensure CRM data remains actionable and up-to-date


What We’re Looking For

  • Experience working with CRM systems (Salesforce preferred)
  • Strong research and data validation skills
  • High attention to detail and commitment to data accuracy
  • Ability to manage high-volume, process-driven workflows
  • Clear and effective written communication


Nice to Have

  • Background in real estate, brokerage, or property data
  • Experience with database cleanup, migration, or large datasets
  • Familiarity with CRM reporting, dashboards, and customization
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Research & CRM Operations Specialist • Manila, Metro Manila, Philippines

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