Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.
About This Role:
We are hiring a Logistics & Supply Chain Manager to support a fast-growing eCommerce brand in the lifestyle and apparel space with a strong focus on managing new product development and ensuring smooth execution from concept through to launch. This role will also support core supply chain functions across logistics product data and supplier coordination working closely with internal teams and external partners to maintain efficiency accuracy and scalability as the business grows.
Key Responsibilities:
Own and manage end-to-end new product development (NPD) timelines from concept through to launch
Coordinate with suppliers internal stakeholders and partners to ensure smooth product development and rollout
Track milestones manage risks and ensure timely execution of product launches
Ensure products are launch-ready across systems logistics and inventory planning
Oversee end-to-end freight and logistics operations including shipment planning and execution
Work with freight forwarders 3PLs and warehouses to ensure smooth operations
Optimize shipping costs routes and delivery timelines
Track shipments resolve delays and proactively manage logistics issues
Maintain accurate product catalog data including SKUs pricing and inventory
Ensure consistency of product information across systems and improve data processes
Support supplier coordination including communication performance tracking and production timelines
Assist in sourcing and onboarding suppliers as needed
Software/Platforms/Tools:
ERP or inventory management systems (e.g. NetSuite Cin7 TradeGecko or similar)
eCommerce platforms such as Shopify or WooCommerce
Freight and logistics coordination tools
Project management tools such as ClickUp Asana or Trello
Communication tools such as Slack and Zoom
Spreadsheet tools such as Google Sheets or Excel
Qualifications:
At least 4 to 6 years of experience in logistics supply chain or operations roles
Strong experience in project management ideally with exposure to new product development
Experience managing logistics shipping and coordination with 3PLs
Experience maintaining product catalogs or inventory systems
Strong organizational and stakeholder management skills
Highly detail-oriented with the ability to manage multiple timelines and priorities
Excellent written and verbal English communication (C1 or C2 level)
Ability to work independently in a remote fast-paced environment
Nice to have:
Experience in eCommerce or consumer goods businesses
Exposure to product development or product lifecycle management
Familiarity with international shipping and supplier coordination
Experience working with offshore or distributed teams
Shift Schedule:
Monday to Friday flexible working hours with required overlap during Australian or US business hours for coordination and check-ins
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