Job Summary:
Shift: Night shift
Setup:
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Workforce Data Scientist • Taguig, Metro Manila, Philippines
As a Workforce Analyst under the Contact Center Channel, you will be responsible for analyzing and forecasting the needs of the workforce to ensure efficient staffing levels, scheduling and resourc... Show more
Work location: Manila / Cebu / Dumaguete / CDO.The Workforce Management Analyst II is a mid-level role within the Workforce Management (WFM) team, focused on.This position bridges short-term execut... Show more
Responsible for intra-day management processes for operations located in Alabang Philippines.To achieve business service level objectives efficiently.Efficiently manage intra-day staffing and servi... Show more
The Real-Time Analyst is responsible for monitoring and analyzing real-time performance metrics, ensuring adherence to service level agreements (SLAs) and optimizing workforce management in a fast-... Show more
This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates and contact center productivities.The analyst should be able to make decision... Show more
Essential Functions/Core Responsibilities:.Manage Real Time exceptions in a large call center environment.Provide communication to and from Operations and other support departments for escalation o... Show more
Bachelor’s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise.At least 1 year of previous experience with data analysi... Show more
We are seeking a Data Scientist to join a growing AI & Analytics function.This is a hands-on individual contributor role focused on solving real business problems using data science, analytics, and... Show more
At Northern Trust, data drives all of our decision-making and HR is no exception.The HR Workforce Analytics team pioneers Northern Trust’s approach to talent strategy and organizational growth.As a... Show more
Provides explanations and interpretations within area of expertise.Perform historical data analyses of performance data to identify trends/patterns, and make appropriate recommendations (e.Gather w... Show more
Analyze raw data: assessing quality, cleansing, structuring for downstream processing.Design accurate and scalable prediction algorithms.Generate actionable insights for business improvements.Bache... Show more
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products.The analyst manages the performance of the call ... Show more
At Northern Trust, data drives all of our decision-making and HR is no exception.The HR Workforce Analytics team pioneers Northern Trust’s approach to talent strategy and organizational growth.As a... Show more
This role provides strategic leadership, ensures operational excellence, enhances forecast accuracy, and delivers data‑driven insights that support executive decision‑making.The WFM Manager leads a... Show more
At Globant, we are working to make the world a better place, one step at a time.We enhance business development and enterprise solutions to prepare them for a digital future.With a diverse and tale... Show more
We are trusted, modern technology leaders in:.Cloud Consulting and Managed Services.Data Engineering and Analytics.Artificial Intelligence and Machine Learning.We use technology to enrich experienc... Show more
Forecasting Management & Integration.Design and maintain automated data pipelines using integration tools to ensure seamless data flow between platforms and the Forecasting environment.Short Term F... Show more
Essential Functions/Core Responsibilities:.Manage Real Time exceptions in a large call center environment.Provide communication to and from Operations and other support departments for escalation o... Show more
The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensur... Show more
We are trusted, modern technology leaders in:.Cloud Consulting and Managed Services.Data Engineering and Analytics.Artificial Intelligence and Machine Learning.We use technology to enrich experienc... Show more
