Job DescriptionAs a Human Resources Advisor in our People and Growth (P&G) Department, you will provide support to
a client group of managers and employees in the achievement of our organizational objectives. You will
also have the opportunity to work with employees and help make Softchoice an even Greater Place to
Work! We will be looking for you – and your passion - to join our team to plan and execute our HR
strategies to contribute directly to our company’s growth, culture and performance!
What you’ll do:
· Play a key role in working through complex and day to day Employee Relations issues that arise across
the business and client groups.
· Collaborate with leaders to investigate and resolve employee issues.
· Drive processes relating to the complete employee life cycle including new employee “touchpoints”,
benefit orientations, performance management, internal promotion and transfer offers, leave of
absences and employee departures.
· Support the HR Business Partner with the execution of key programs such as Softchoice Talent review
processes, Annual Engagement Survey and other initiatives aligned to the particular Client Group.
· Respond to employee queries regarding company policies, practices, programs and processes relating
to the employee experience.
· Support HR Business Partner with employee relations and performance management, including
progressive discipline management, complaints investigations and dispute resolution, and involuntary
terminations.
· Conduct exit interviews for purposes of identifying trends and patterns, and make recommendations to
improve employee engagement and retention levels.
· Ensure compliance with Canadian federal and provincial legislation, and U.S. federal and state
regulations regarding all aspects of employment law.
· Support immigration visas and relocations as required.
Requirements
What you’ll bring to the table:
· Work well as part of a team and can build strong relationships but can also work autonomously.
· Possess excellent interpersonal and decision making skills and are critical thinkers.
· Have strong learning orientation focused on providing a positive customer experience for your
stakeholders.
· Have the ability to identify and solve problems in a structured and analytical way.
· Are highly motivated with sound organizational skills.
· Adapt to changes in the work environment, manages competing demands and is able to deal with
frequent change, delays or unexpected events.
· Demonstrate accuracy and thoroughness and monitors own work to ensure quality.
· A Post-Secondary degree with a focus in Human Resources Management.
· 3 years of related experience as an Employee Relations Specialist in a fast paced environment.
· Experience and exposure to relevant legislation and regulations (Canada and US).
· A high attention to detail with the ability to act with discretion and confidentiality.
· Advanced skills in MS Office, Outlook, Oracle and other databases.
RequirementsWhat you bring to the table: 1+ year of relevant Human Resources experience. Excellent interpersonal, written and verbal skills. Strong attention to detail and highly organized. Ability to handle multiple priorities in a fast-paced environment. Proficient in Microsoft Office Suite, particularly with Word and Excel. Bring a positive, exciting attitude with a willingness to learn and grow. Familiarity with SAP SuccessFactors is considered an asset.