Talent.com
AOSP - Manila
FinOps Specialist - CollectionsAOSP - Manila • Pasay City, National Capital Region, PHL
FinOps Specialist - Collections

FinOps Specialist - Collections

AOSP - Manila • Pasay City, National Capital Region, PHL
1 day ago
Job description
Amazon Finance Operations is looking for an Accounts Receivables Specialist to support strategic accounts for Devices & Services. The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. Amazon seeks a Financial Analyst with at least 5+ years proven experience in F&A experience in a large customer-oriented corporate environment.

•Full cycle of accounts receivable past due balances, including: research, analysis and account reconciliations.
• Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles of our customers.
• Managing and resolving invoice discrepancies to ensure timely and accurate receivables.
• Managing internal and external Accounts Receivable inquiries.
• Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information.
• Understand the Amazon billing processes to provide guidance to customers, identify defects and drive resolution upstream of AR.
• Understand the pain points of customers and solve our customer’s problems.
• Providing prompt, efficient, detailed, customer-oriented service to customers.
• Escalating when appropriate to direct manager and/or senior leaders.
• Keeping detailed notes, task creation and reminders in our collections tools.
• Acting as the Voice of the Customer for our top tier customers and Sales Teams, reporting and acting on observed areas for improvement.
• Actively seeking solutions to customer and sales needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
• Analyze trends and suggest process improvements.
• Perform other projects and duties as required.

Working Conditions:

• Normal Office Environment.
• Report 5 days onsite.
• This role will primarily be reporting on a night shift and may also be requested to be on shifting schedule from time to time.
• Work during Holidays as may be required by the Company.
• May be asked to render overtime on critical and peak times as may be required by the Business.
• This position is not open for international transfers


Key job responsibilities
Accounts Receivable
Collections
Reporting and Analysis
Process Improvement
Stakeholder engagement

BASIC QUALIFICATIONS

- Degree in Finance/Accounting/Business Studies or other related areas
- Prior experience of at least 5 years in Accounts Receivable or Finance & Accounting role as an Analyst or worked in a BPO industry catering to customer needs.
- Proficient in Microsoft Excel and Word.
- Willing to work in Night and/or shifting schedule.
- Exemplifies traits of being a Team player , has good interpersonal skills, hardworking, adaptable and detail oriented.
- Can work under pressure and with deadlines.
- Excellent verbal and written communication skills, with a strong customer service focus.
- Has the ability to prioritize, meet tight deadlines, take initiatives and work with minimal supervision.
- A person who is open to work with diverse teams with different cultures.

PREFERRED QUALIFICATIONS

- Preferably with a Bachelor Degree/Masters Degree in Finance/Accounting as Major Subject.
- Preferably has working knowledge on Oracle Financials, SAP, Collection Workflow Tools or other Finance ERP tools
- Preferably worked as a AR Collections Analyst / Specialist / Subject Matter Expert for more than 5 years.
- Excellent organizational and time-management skills
- Knowledge of Amazon business or the cloud/ IT industry.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Create a job alert for this search

FinOps Specialist - Collections • Pasay City, National Capital Region, PHL

Similar jobs

Collections & Renewals Specialist

GSS HR Solutions Private Limtednational capital region, ph

The Collections & Renewals Specialist is responsible for managing customer payment collections, renewal-related.The role owns end-to-end collections execution across.Perform outbound collections ac... Show more

 • Promoted

Collection Specialist

Security Bank Corporationnational capital region, ph

The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to date.Perform activities according to the collections workflow using bank’s col... Show more

 • Promoted

Senior Collections Specialist (Microsoft Dynamics 365 Finance & Operations)

The Functionarycaloocan city, national capital region, ph

The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary ma... Show more

 • Promoted

Collections Analyst

Concentrixnational capital region, ph

Grab the opportunity to be part of a global organization where Experience is Everything.Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, an... Show more

 • Promoted

B2B Collections & AR Specialist

MOVE Your BizMetro Manila, Philippines
Quick Apply

MOVE Your Business is proud to represent our client, a global leader in driver safety and risk management.They provide behavior‑based training and innovative solutions that help fleets reduce colli... Show more

Collections Senior Specialist (Global Shared Services)

Our ClientsTaguig, Metro Manila, Philippines
Quick Apply

Collections Senior Specialist (Global Shared Services) | Accounts Receivable.Taguig | On-site | Monday to Friday.We are seeking a detail-oriented and proactive .Global Shared Services team sup... Show more

Collections Specialist

Versuninational capital region, ph

Versuni, formerly known as Philips Domestic Appliances, has a simple yet powerful purpose of turning houses into homes.As a house of brands Versuni is home to the brands: Philips, Saeco, Gaggia, Pr... Show more

 • Promoted

Credit & Collections Specialist (Temporary)

JTInational capital region, ph

At JTI we celebrate differences, and everyone truly belongs.To make a difference with us, all you need to do is bring your.What will your story be? Apply now!.Credit and Collections Team Lead.Appli... Show more

 • Promoted

Collections Manager

Iron Mountainnational capital region, ph

In this role, you will be responsible for driving cash collection performance and reducing aged receivables across our North American Account-to-Cash (A2C) operations.You will lead a high-performin... Show more

 • Promoted

Collections Associate

DITO Telecommunity Corporationnational capital region, ph

The Collections Associate is responsible for managing delinquent accounts, negotiating repayment solutions, and ensuring compliance with policies and regulatory standards.This role supports the col... Show more

 • Promoted

Collections Senior Associate

EastWest Ageas Insurancenational capital region, ph

Overall purpose, duties and responsibilities of the role:.Associate acts as the subject matter expert on all systems being used for collections operations and is expected to demonstrate a generalis... Show more

 • Promoted

Collections Specialist (Project Hire)

UnionDigital Banknational capital region, ph

The Collections Specialist plays a critical role in managing and resolving delinquent accounts for Union Digital bank.This position is responsible for ensuring that overdue payments are collected.T... Show more

 • Promoted

A/R Collections

Remote Ravenpasig city, national capital region, ph

Tracks every account without gaps.Follows process without shortcuts.Communicates clearly and professionally.Works consistently under defined workflows.You will perform well in this role.Collection ... Show more

 • Promoted

Collections Specialist

AS White Globalnational capital region, ph

Join a leading global provider of independent medical examinations serving insurers, law firms, and government agencies across the US.Support accurate financial operations by managing overdue accou... Show more

 • Promoted

Collections and Renewal Specialist

GSS HR Solutions Private Limtednational capital region, ph

The Collections & Renewals Specialist is responsible for managing customer payment collections, renewal-related billing, invoice disputes, and inbound collections support cases.The role owns end-to... Show more

 • Promoted

Collections Workforce Specialist

GoTyme PH (Philippines)Quezon City, Metro Manila, PH
Quick Apply

GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme.This venture combines the trus... Show more

Billing & Collection Specialist (Hybrid)

etailyMakati City, Metro Manila, PH
Quick Apply

Principal Duties & Responsibilities The purpose of this role is to own the Billing and Collection function of the Group, which encompasses spearheading order-to-cash processes,  ensuring c... Show more

Billing and Collections Analyst

ECLAROquezon city, national capital region, Philippines

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.Canada, UK, Ireland, Australia and the Philippines.We are dedicated to a singular purpose... Show more

 • Promoted

Senior Collections Specialist – Manila (On-Site)

Recruitify_HRmanila, metro manila, Philippines

A financial services company in Manila is seeking a Senior Collections Associate to join their team.This role requires a Bachelor's Degree and a minimum of 3 years experience in Collections/Debt Re... Show more

 • Promoted

Accounts Management Specialist (Billing & Collections)

Q2 HR Solutionsnational capital region, ph

We are looking for an Accounts Management Specialist to oversee client billing, receivables, and account monitoring activities.This role is responsible for ensuring accurate financial records, time... Show more