Sales Support

Discover your 100% YOU with MicroSourcing!
Position: Sales Support
Location: Two Ecom, Pasay
Work setup & shift: Hybrid | Night shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Sales Support, you will:

Provide operational and administrative support for job account setup, pricing requests, claiming execution, and sales operations workflows. You will coordinate with internal teams such as Credit, Purchasing, and Vendors to ensure smooth processing of job accounts, pricing approvals, and procurement requests while maintaining accurate documentation and trackers throughout the process.

Key Responsibilities:

• Process and compile required documentation for job account setup, including Job Information Sheets, Permit Documentation, Signed Submittals, Signed Bids, and Notice of Commencement documents.
• Coordinate submission of job account documents to the Credit Department / Job Account Creation Group and track account creation status.
• Monitor and follow up on pending credit reviews, account activation, and outstanding requirements.
• Set up and configure claiming in the Mincron ERP system using approved job account information.
• Prepare and submit Special Pricing Requests (SPR) and Enhanced Pricing Requests (EPR) to vendors and Ream to secure approved pricing for jobs.
• Track pricing approval status and coordinate follow-ups with vendors as needed.
• Compile and submit Special Order Requests (SOR) to the Purchasing Department for procurement processing.
• Maintain organized digital records of job files, pricing approvals, account setups, and correspondence.
• Maintain active trackers and status reports for open jobs, pending submissions, pricing requests, and procurement updates.
• Coordinate with Credit, Purchasing, Vendors, and Sales Operations teams to ensure smooth workflow transitions and issue resolution.
• Ensure all documentation and transactions comply with company processes, procurement requirements, and applicable Florida construction documentation standards.

What You Need:

Non-negotiables

• Experience in sales support, sales operations, or commercial/order processing roles
• Strong proficiency in Microsoft Excel and Microsoft Office Suite
• Strong attention to detail with excellent data entry and documentation management skills
• Ability to manage multiple open jobs and prioritize tasks effectively
• Strong written and verbal communication skills for cross-functional coordination
• Experience maintaining organized digital filing systems and operational trackers
• Ability to follow structured workflows and compliance requirements
• Preferred Qualifications:
• Hands-on experience with Mincron ERP or similar distribution/wholesale ERP systems
• Familiarity with Special Pricing Requests (SPR), Enhanced Pricing Requests (EPR), and vendor pricing workflows
• Experience handling Special Order Requests (SOR) or purchase order compilation
• Knowledge of Florida construction documentation requirements such as Notice of Commencement and Permit Documentation
• Experience coordinating with Credit Departments or Job Account Creation teams
• Background in HVAC, plumbing, electrical, or building materials distribution
• Experience working with procurement or purchasing teams in a B2B environment
• Familiarity with claiming processes in a wholesale distribution setting
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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