The Coordination of Benefits (COB) Specialist serves as an investigator and patient advocate, helping patients navigate the complexities of the U.S. insurance system to ensure claims are processed accurately and paid appropriately. This role acts as a concierge and guide, working directly with patients and insurance companies to uncover coverage, determine correct payer sequencing, and resolve claim barriers on the patient’s behalf.
The specialist combines insurance expertise with strong customer service skills to explain complex insurance outcomes clearly, resolve outstanding questions, and reduce unnecessary patient burden. This position plays a critical role in improving cash recovery, claim accuracy, and patient experience.
Essential Responsibilities
Qualifications:
Benefits
#R1Philippines #AlltogetherBetter #R1JoinTheJourney
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Our Recruitment Hub is open to process walk-in applications for our QC and Taguig sites:
QC Address: 19th Floor, Cyberpark Tower 2, Cubao, Quezon City
BGC Address: 11th Floor, Alliance Global Tower, BGC, Taguig City
Schedule: 1 PM to 5 PM
*Please bring 2 valid IDs and a copy of your resume.
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NOTICE: Please be informed that NO candidate seeking a job opportunity with R1 Philippines shall be required to pay any amount as a condition for employment at R1.
R1 does not authorize any third party, agency, company or individual to collect money or request any monetary arrangement in order to receive a job at R1.
If you are contacted by someone asking for payment, please do not respond, and contact us at PH HR - Talent Acquisition phh••••••••••••••••••@r1rcm.com or report to our Ethics Point Hotline, by phone or online access https://r1hotline.ethicspoint.com Philippines: 18.•••.•••.•411 or contact Com••••••••••@r1rcm.com immediately.
Medical Claims Analyst (Coordination of Benefits - COB) • Quezon City, National Capital Region, Philippines
Coordination of Benefits (COB) Specialist.This role acts as a concierge and guide, working directly with patients and insurance companies to uncover coverage, determine correct payer sequencing, an... Show more
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