Reserve Pool Officer (Dipolog)

As a Reserve Pool Officer at City Savings Bank acts as a flexible, traveling reliever for branch positions, including Branch Operation Heads, Branch Service Officers, and Associates. They ensure operational continuity, high-quality service, and regulatory compliance while covering for absent personnel. Key duties involve managing daily branch operations, supervising cash vault/ATM operations, and performing account transactions.

Key Responsibilities

• Branch Reliever: Serves as a backup for crucial positions, including Branch Service Officer (BSO) or Branch Operation Head.
• Operations Oversight: Supervises day-to-day branch transactions, ensuring efficiency and strict compliance with bank policies.
• Cash and ATM Management: Handles cash vault operations, ATM management, and ensures accurate cash movements.
• Service Delivery: Ensures excellent client service while maintaining operational efficiency.
• Reporting and Compliance: Manages compliance with regulatory requirements (Bangko Sentral ng Pilipinas) and internal procedures.

Qualifications

• Excellent interpersonal and communication skills (written and verbal).
• High proficiency in the local dialect.
• Strong marketing and leadership skills.
• Willingness to travel extensively to various branches.
• Previous experience in branch operations (teller, account management) is required
• A graduate of any business course