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Tasq Staffing Solutions, Inc.
Senior Operations Manager (Healthcare Insurance) | HybridTasq Staffing Solutions, Inc. • Taguig, Metro Manila, PH
Senior Operations Manager (Healthcare Insurance) | Hybrid

Senior Operations Manager (Healthcare Insurance) | Hybrid

Tasq Staffing Solutions, Inc. • Taguig, Metro Manila, PH
9 days ago
Job type
  • Quick Apply
Job description

Responsibilities:

  • Operational Oversight: Take charge of daily operations across diverse business lines, expertly handling business analysis and vendor partnerships.
  • Performance Management: Drive consistent achievement of KPIs with a strong emphasis on service levels, customer satisfaction, and quality excellence.
  • Strategic Planning: Play a key role in shaping long-term strategies, delivering insightful project reports, and leading change control initiatives.
  • Risk & Compliance: Proactively monitor risks and ensure all activities align with legal requirements and internal policies.
  • Talent Development: Inspire and nurture teams, enhancing their capabilities while supporting vital decision-making processes.
  • Process Excellence: Lead the charge in analyzing systems to uncover and implement impactful process improvements.

Requirements

Shift Schedule: Night shift,

Work Setup: Hybrid Setup (3x/week Onsite, Weekends off) in McKinley Hill, Taguig

Qualifications:

  • Bachelor's or master's degree and relevant industry experience.
  • Minimum of 15 years of professional experience, preferably with international organizations having global in-house delivery.
  • At least 5 years of Operations Management experience at a managerial level
  • Must have experience in handling healthcare insurance accounts in a Global Capability Center.

Benefits

Benefits:

  • Retirement Benefit
  • Annual Appraisal
  • Annual Performance Bonus
  • HMO up to 3 dependents
  • Free parking & shuttle service
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Senior Operations Manager (Healthcare Insurance) | Hybrid • Taguig, Metro Manila, PH

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