Job Description This is a remote position.
We are looking for a motivated and results-driven Cold Calling Agent to support outbound lead generation and appointment setting for a construction and home improvement business. This role is responsible for contacting homeowners, introducing services professionally, qualifying leads, and scheduling qualified appointments for the sales team.
This position is ideal for someone who is confident on the phone, goal-oriented, and comfortable working in a high-volume outbound calling environment. The role requires strong communication skills, consistency, and the ability to meet daily and weekly performance targets.
Key Responsibilities
• Conduct high-volume outbound calls to homeowners in English-speaking markets
• Follow provided call scripts to professionally introduce services
• Qualify leads based on set criteria and homeowner interest
• Schedule qualified appointments for the sales team
• Maintain accurate and detailed call logs, notes, and outcomes
• Meet or exceed daily and weekly calling and appointment-setting targets
• Maintain professional call quality and follow calling guidelines
• Support consistent lead flow through reliable outbound calling activity
Requirements
• Philippines-based and able to work fully remote
• Strong spoken and written English communication skills
• Previous experience in cold calling, telemarketing, appointment setting, or customer service
• Comfortable making 160–250 outbound calls per day
• Able to consistently set 2–3 qualified appointments per day
• Goal-oriented, self-motivated, and resilient to rejection
• Able to work full-time during Los Angeles business hours, 8:00 AM–5:00 PM PST
• Reliable internet connection and quiet work environment
• Experience with CRM systems, dialers, or call-tracking tools is preferred
• Experience calling for construction, home improvement, or service-based companies is a plus
RequirementsCold Calling Outbound Calling Lead Generation Appointment Setting Telemarketing Customer Service English Communication Call Script Delivery Lead Qualification Call Logging CRM Management Dialer Tools Home Improvement Construction Sales Support KPI Management High-Volume Calling Time Management Resilience Professional Phone Communication