IT Specialist (AI Focus, Onsite)

Where IT Support Meets Innovation—Build, Automate, and Shape the Future of Tech.

Job Overview

We are seeking a proactive IT Specialist with a strong interest in emerging technologies, particularly AI. This role blends technical support with hands-on involvement in automation and AI-driven development. It is ideal for someone eager to expand their skills in building tools, integrating systems, and contributing to tech innovation within a fast-moving environment.

Key Responsibilities

• Develop and maintain AI and automation projects, including chatbots, internal tools, and web applications.
  

• Work with the IT Manager and cross-functional teams to identify and automate manual processes.
  

• Assist with backend development and system integration through APIs, databases, and application linkages.
  

• Support dashboards and knowledge systems using Java, PHP, HTML, CSS, and JavaScript.
  

• Participate in testing, deployment, and documentation for new tools and systems.
  

• Troubleshoot software, hardware, and system issues using strong problem-solving skills.
  

• Provide general IT support, including workstation setup, software installations, and basic network troubleshooting.
  

• Maintain thorough documentation of automation flows, development work, and IT procedures.
  

• Stay updated on new AI technologies and propose ideas for innovation and efficiency.
  

Requirements

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
  

• 1–2 years of experience in IT support or development (strong fresh graduates considered).
  

• Working knowledge of Java, PHP, HTML, CSS, and JavaScript.
  

• Familiarity with MySQL/PostgreSQL and API integration.
  

• Interest or experience in AI tools, chatbots, or automation frameworks.
  

• Good understanding of networks, troubleshooting, and system administration.
  

• Strong analytical thinking, documentation skills, and eagerness to learn.
  

Preferred Skills

• Experience with Git/GitHub.
  

• Exposure to frameworks such as React, Laravel, Spring Boot, or Node.js.
  

• Basic understanding of cloud platforms (AWS, Azure, Google Cloud).
  

• Interest in machine learning, prompt engineering, or chatbot development tools.
  

Benefits

• Healthy, supportive, and conducive work environment (Great Place to Work™ Certified for five consecutive years!)
  
• Work with an innovative company delivering cutting-edge solutions across multiple industries
  
• Lead a team in a fast-paced, high-growth environment
  
• Competitive salary with opportunities for career advancement
  
• Collaborative, forward-thinking work culture
  
• 21 leave credits plus all client-based holidays
  
• HMO coverage with dependent benefits
  
• Exposure to world-class leadership from both local and international supervisors