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Learning & Development Manager (Telco / Tech Industry)HRTX • Pasig, Metro Manila, Philippines
Learning & Development Manager (Telco / Tech Industry)

Learning & Development Manager (Telco / Tech Industry)

HRTX • Pasig, Metro Manila, Philippines
30+ days ago
Job type
  • Quick Apply
Job description
Office location: Pasig City Work setup: Full Onsite Schedule: Monday to Friday, Dayshift Role Overview The Learning and Development Manager is responsible for leading the organization's learning, capability-building, and talent development initiatives to support business growth and workforce effectiveness. The role drives the design, implementation, and evaluation of learning strategies, leadership development programs, and competency-based interventions while partnering closely with business leaders and HR stakeholders to build organizational capability. This position plays a key role in fostering a culture of continuous learning, leadership excellence, and employee development across the organization. Qualifications
  • Bachelor's Degree in Psychology, Human Resources, Business Administration, Education, Organizational Development, or a related field.
  • At least 5–7 years of progressive experience in Learning and Development, Talent Development, or related HR functions, including experience leading enterprise-wide learning initiatives.
  • Highly preferred: Experience within telecommunications, technology, digital services, or other fast-paced, transformation-driven industries.
  • Proven experience in training needs analysis, learning strategy development, instructional design, and program management.
  • Strong background in leadership development, succession planning, and competency-based talent development programs.
  • Demonstrated experience facilitating training programs and engaging senior stakeholders across the organization.
  • Experience designing and implementing blended learning solutions, including classroom, virtual, and digital learning platforms.
  • Familiarity with Learning Management Systems (LMS), learning analytics, and training effectiveness measurement.
  • Proficiency in Microsoft Office applications, particularly PowerPoint and Excel.
Key Responsibilities Learning Strategy and Capability Development
  • Develop and implement learning and development strategies aligned with organizational objectives and workforce capability requirements.
  • Partner with business leaders and HR teams to identify critical skill gaps and prioritize development initiatives.
  • Drive a culture of continuous learning and professional development across the organization.
Learning Needs Assessment and Program Design
  • Lead enterprise-wide training needs analyses to identify current and future capability requirements.
  • Design, develop, and oversee learning programs covering technical, functional, leadership, and behavioral competencies.
  • Ensure learning frameworks, curricula, and development pathways align with organizational goals and competency models.
Training Delivery and Learning Management
  • Oversee the delivery of instructor-led, virtual, and blended learning programs.
  • Facilitate leadership, management, and organizational development programs as needed.
  • Manage relationships with external learning providers, consultants, and training partners.
  • Ensure effective implementation of onboarding, employee development, and career progression programs.
Learning Operations and Governance
  • Oversee learning calendars, training budgets, LMS administration, and learning records management.
  • Establish learning policies, standards, and governance processes to ensure consistency and effectiveness.
  • Monitor training utilization, participation rates, and program completion metrics.
Evaluation and Continuous Improvement
  • Define and track key learning and development metrics to measure program effectiveness and business impact.
  • Analyze participant feedback, assessment results, and performance indicators to drive continuous improvement.
  • Stay informed of emerging learning technologies, industry trends, and best practices to enhance organizational capability.
Leadership and Talent Development
  • Lead initiatives related to leadership development, succession planning, and high-potential employee programs.
  • Support the implementation and enhancement of competency frameworks and career development pathways.
  • Collaborate with HR and business leaders to strengthen talent pipelines and organizational readiness for future growth.
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Learning & Development Manager (Telco / Tech Industry) • Pasig, Metro Manila, Philippines

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