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Capgemini
IT Software Asset Management AnalystCapgemini • Pasay, National Capital Region, Philippines
IT Software Asset Management Analyst

IT Software Asset Management Analyst

Capgemini • Pasay, National Capital Region, Philippines
4 days ago
Job description

Key Responsibilities

  • Manage non-catalogued software requests end to end through ServiceNow
  • Review requests to identify license reuse or reclamation opportunities prior to new purchases
  • Obtain and validate vendor quotes, supporting purchase approvals
  • Produce and maintain software currency reports, identifying outdated or unsupported software
  • Monitor software license compliance positions and support remediation and reclamation activities
  • Create, update, and maintain accurate license entitlements in Flexera (or equivalent SAM tools)
  • Execute license harvesting and re-harvesting, including uninstall coordination and license pool updates
  • Track software installation and usage data to support optimization, reclamation, and cost avoidance
  • Ensure alignment between installed software, entitlement records, and usage data to support compliance readiness
  • Support ITAM/HAM lifecycle activities, including deploy, transfer, and retirement
  • Perform basic CMDB hygiene, including CI creation, updates, and decommissioning
  • Produce operational reports on software currency, compliance status, harvesting activity, and savings
  • Collaborate with IT, EUC procurement, and operations teams to maintain data quality, control, and accurate records


Required Knowledge & Skills

  • Hands-on experience managing software request queues in ServiceNow
  • Practical experience with SAM tools (Flexera, Snow, or equivalent)
  • Strong Excel skills, including:

o VLOOKUP / XLOOKUP

o Pivot tables

o Data cleansing and reconciliation

  • High-level understanding of software licensing models:

o User-based vs device-based

o Subscription vs perpetual

  • Experience with license compliance monitoring, harvesting, and reclamation
  • Experience working with SCCM, or similar discovery and inventory tools
  • Working knowledge of ITAM/HAM and CMDB fundamentals
  • Strong attention to data accuracy, reporting, and operational processes


Work Arrangement:

  • 2 to 3 days onsite schedule in Mall of Asia Business Complex
  • Rotating schedule including graveyard shift
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IT Software Asset Management Analyst • Pasay, National Capital Region, Philippines

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