Accounts Payable Lead

JOB DESCRIPTION

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role as an Accounts Payable Lead, you will serve as the primary liaison between the Client's Head of Accounting and the HelloConnect team. You will act as the operational cornerstone on our side, coordinating critical accounting activities, supporting team development, facilitating communication between Germany and Manila, and helping establish and scale the accounting function. This role is ideal for an experienced finance professional who combines deep Accounts Payable expertise with strong stakeholder management, onboarding, and leadership capabilities to drive the success of the accounting team.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Strategic Liaison & Leadership: Serve as the primary point of contact between the Client's Head of Accounting and the team. You will coordinate accounting priorities, manage escalations and operational issues, and facilitate seamless communication between AP teams in Germany and Manila.

• Team Development & Scaling: Support the onboarding, training, mentoring, and coaching of new and junior team members. You will play an active role in future hiring and team-building initiatives, contributing to discussions regarding workload allocation, process improvements, and team organization.

• Global Accounts Payable Operations: Oversee the end-to-end invoice process for our German and international entities in a high-volume processing environment. You’ll ensure incoming invoices are accurately checked, coded for tax/VAT treatment, and smoothly posted through digital workflows and electronic document management systems.

• Process Improvement & Cross-Functional Collaboration: Act as our internal "problem solver" for complex payment roadblocks. You’ll build strong relationships with stakeholders across Finance, General Ledger, and Business teams to investigate discrepancies, optimize workflows, and keep financial operations flowing.

• System Integrity & Month-End Support: Take charge of the formal review during preliminary digital entry to ensure accuracy and compliance. You’ll support crucial month-end and year-end closing activities, engaging in a regular, vital exchange with the general ledger team.

What you’ll bring

• Extensive AP & Leadership Background: Approximately 10+ years of experience in Accounting and/or Accounts Payable operations. You bring solid leadership, team coordination, or senior accounting experience, ideally within a shared services or multinational company. Exposure to German and international entities is highly beneficial.

• The Mentor & Problem Solver: You have a proven track record of mentoring and coaching. You don’t just process invoices; you have a sharp eye for detail and enjoy investigating discrepancies, managing escalations, and resolving complex operational issues.

• Tech-Savvy: You are highly comfortable navigating modern ERP platforms, with a strong preference for Microsoft Dynamics 365 (D365), though experience in SAP, Oracle, NetSuite, or others is warmly welcomed. You possess advanced proficiency in Microsoft Excel and appreciate the efficiency of electronic approval workflows.

• The Communicator: You excel at stakeholder management, seamlessly coordinating with internal departments and maintaining a highly professional, collaborative rapport between international teams and external vendors.

• Driven & Organized: You thrive when managing multiple priorities, team workloads, and strict deadlines without sacrificing accuracy. You bring a strong understanding of accounts payable processes, tax assessment, and financial controls to confidently support our month-end close and scaling efforts.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment.

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

#helloconnect

#LI-Remote