Appointment Setter / Cold Caller

About the Role

We are looking for highly motivated and results-driven Cold Calling Agents based in the Philippines to support international clients across common service-based industries such as home services, real estate, professional services, local businesses, and other customer-facing sectors.

In this role, you will conduct outbound calls, qualify potential customers, and schedule appointments for the client’s sales team. Your ability to communicate clearly, follow a structured process, and stay consistent with call targets will play a key role in helping clients generate new business opportunities.

Key Responsibilities

• Conduct outbound calls to potential customers in English-speaking markets.

• Follow provided scripts to introduce services and engage prospects professionally.

• Qualify leads based on client criteria and customer needs.

• Schedule qualified appointments for the client’s sales or operations team.

• Maintain accurate records of calls, outcomes, follow-ups, and appointments.

• Consistently meet daily activity targets and performance KPIs.

• Represent the client’s brand with a professional, confident, and friendly tone.

Requirements

• Strong English communication skills, both verbal and written.

• Previous experience in cold calling, telemarketing, appointment setting, or customer service is preferred.

• Comfortable making 160–250 outbound calls per day.

• Ability to consistently schedule at least 2–3 qualified appointments daily.

• Goal-oriented, self-motivated, and comfortable working with performance targets.

• Able to follow scripts, handle objections, and stay consistent with follow-ups.

• Reliable internet connection and quiet remote work environment.

• Ability to work U.S. hours, 8:00 AM – 5:00 PM PST.

Preferred Qualifications

• Experience in appointment setting, lead generation, or outbound sales.

• Background working with U.S.-based clients or remote teams.

• Familiarity with CRM tools, dialers, call tracking systems, or lead management platforms.

• Experience supporting service-based businesses such as home services, real estate, healthcare, insurance, marketing agencies, or professional services.