Club Manager (CIP)

Are You Ready to Lead Like an Operator - Not Just Manage a Gym? We're not looking for seat-fillers, hype men, or ego-driven fitness veterans. We're building a club-level execution machine, and we need a Club Manager who leads from the front, commands systems like a shift captain, and drives business outcomes with surgical precision. If you're emotionally hesitant, conflict-avoidant, or allergic to metrics, skip this ad. But if you're obsessed with high standards, business growth, and team performance, we want you. THE MISSION As a Club Manager, you will run your club like a business unit, not a social space. You'll be accountable for P&L drivers, team execution, membership growth, and operational discipline. Your leadership sets the tempo, the culture, and the scoreboard. WHAT YOU'LL OWN 1. Sales & Membership Growth - Lead daily sales execution: outreach, prospecting, lead follow-ups, A1s/A2s, trial conversions. - Smash monthly targets for memberships, PT revenue, and local campaigns. - Build street-level brand visibility through walk-in traffic, referrals, and community touchpoints. 2. Team Leadership & Performance - Recruit, train, coach, and rate every staff member using the S-Level System (S4 to S-). - Conduct daily pre-shift huddles, weekly 1-on-1s, and monthly performance reviews. - Address underperformance immediately, no waiting, no sugarcoating. 3. Operations & Systems Execution - Run daily SOP drills: opening, shift change, and closing. - Ensure staffing is optimized: no over-hiring and no undercoverage. Align manpower to foot traffic, sales windows, and service expectations. - Ensure the club runs like a high-pressure kitchen - zero tolerance for guesswork, dirt, or downtime. 4. Financial & KPI Accountability - Own club P&L levers: sales, petty cash, staffing ratios, upsell conversion. - Master lead and lag KPIs: calls, trials, tours, A1/A2, churn, NPS, retention, etc. - Partner with Finance for reporting, payroll, and budget optimization. YOU ARE: A systems thinker processes> personality. A business operator fluent in KPIs, budgeting, and accountability. A people developer builds, coaches, and protects high-performance teams. A field general, not a back-office manager, hands-on, alert, and decisive. Battle-tested under pressure chaos doesn't shake you; it sharpens you. DO NOT APPLY IF: - You need reminders to follow up on leads. - You think clean enough is clean. - You avoid feedback conversations because they feel harsh. - You believe charisma is a substitute for scoreboards. - You come from a chill culture and want to keep it that way. THIS IS YOUR ARENA IF: You're a former F&B leader, ops manager, or gym leader who has run fast-paced teams, owned numbers, and delivered month-on-month growth with urgency, accuracy, and ownership. Ready to run with the elite? Apply for the Position Only those who thrive on clarity, discipline, and relentless results should click.