Job DescriptionAppointment Setter – Solar Campaigns
About the Opportunity
Pandr Outsourcing is building a dedicated offshore Appointment Setting Team to support a high-performing solar sales operation.
This is not a typical call center role. We are assembling a team of disciplined, results-driven professionals who know how to communicate effectively, qualify prospects, and consistently deliver outcomes.
You’ll work in a structured, performance-focused environment where expectations are clear, metrics are tracked daily, and high performers are recognized.
The Role
As an Appointment Setter, you will engage with homeowners, assess their suitability, and schedule qualified appointments for senior solar consultants to conduct detailed assessments.
Core focus:
- Quality conversations
- Qualified appointments
- Consistent daily output
Key Responsibilities
- Conduct high-volume outbound calls to warm and cold leads
- Follow structured scripts while maintaining a natural, conversational tone
- Qualify prospects based on defined criteria
- Book appointments for solar consultants
- Handle objections confidently and professionally
- Accurately update CRM systems and manage follow-ups
- Collaborate with team leaders to continuously improve performance
Performance Benchmarks
- Target: 12–15+ qualified appointments per day (depending on lead flow)
- Maintain strong attendance and daily consistency
- Deliver high-quality bookings that convert into sales
- Top performers consistently exceed targets and set team benchmarks
Requirements
Who We’re Looking For
We’re building a team of strong communicators who sound natural—not scripted.
Non-Negotiables
- Clear, neutral English communication
- Natural tone (no forced “sales voice”)
- Confidence on the phone
- Ability to follow structure without sounding robotic
- Strong listening and rapport-building skills
Highly Desirable
- Experience in appointment setting or lead generation
- Background in cold calling or outbound sales
- Experience in solar or home services campaigns
- Proven track record of hitting KPIs
- Experience in performance-driven environments
What Success Looks Like
Successful team members typically come from backgrounds such as:
- Appointment setters booking 200+ appointments per month
- Sales professionals with full pipeline understanding (lead to close)
- Team leaders or coaches who value structure and accountability
- BPO professionals with strong call handling experience
- Marketing or lead generation specialists with pipeline awareness
Common traits: reliability, strong communication, and consistent performance.
Recruitment Process
All candidates are required to submit a short voice recording prior to interviews.
Assessment Criteria:
- Clarity
- Tone
- Confidence
- Natural delivery
Applications that sound overly scripted or forced will not progress.
Benefits
Why Join Us?- Healthy, supportive, and conducive work environment (Great Place to Work™ Certified for five consecutive years!)
- Work with an innovative company delivering cutting-edge solutions across multiple industries
- Lead a team in a fast-paced, high-growth environment
- Competitive salary with opportunities for career advancement
- Collaborative, forward-thinking work culture
- 21 leave credits plus all client-based holidays
- HMO coverage with dependent benefits
- Exposure to world-class leadership from both local and international supervisors
Ready to take your sales career to the next level? Apply now!RequirementsQualifications / Requirements Proven experience in appointment setting, telemarketing, or a similar client-facing role Strong communication and interpersonal skills with confident phone presence Ability to handle objections professionally and keep conversations engaging Basic knowledge of tools such as Canva and CapCut (or willingness to learn) Highly organized, detail-oriented, and able to manage multiple tasks Self-motivated with the ability to work independently and as part of a team Comfortable with CRM systems or record-keeping tools
