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CRM Data AnalystOur Clients • Taguig, Metro Manila, Philippines
CRM Data Analyst

CRM Data Analyst

Our Clients • Taguig, Metro Manila, Philippines
30+ days ago
Job type
  • Quick Apply
Job description
CRM Data Analyst

Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday

About the Role

We are looking for a CRM Data Analyst to help improve customer engagement and business performance through data-driven insights. You will analyze customer data, optimize CRM strategies, and work closely with Marketing, Sales, and IT teams to support business growth.

Key Responsibilities

  • Analyze customer data to identify trends, behaviors, and business opportunities.
  • Develop CRM strategies to improve customer acquisition, engagement, retention, and cross-selling.
  • Create customer segments for targeted marketing campaigns.
  • Monitor CRM campaign performance and recommend improvements.
  • Maintain data quality and accuracy within CRM systems.
  • Collaborate with cross-functional teams to improve customer experience.
  • Identify opportunities for automation and process improvement.
  • Ensure compliance with data privacy regulations and company policies.

Qualifications

  • Bachelor's degree in Business, Information Technology, Computer Science, Statistics, or a related field.
  • Minimum of 2 years of experience in CRM, data analytics, or a similar analytical role.
  • Experience working with online or digital products.
  • Knowledge of SQL, Python, R, or other programming languages.
  • Strong analytical and problem-solving skills.
  • Experience with CRM platforms is an advantage.
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CRM Data Analyst • Taguig, Metro Manila, Philippines

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