GDS Tax - Payroll Implementation Assistant Manager (APAC)

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Job title Global Payroll Implementation Project Manager
Department Global Payroll Operate
Service Line / SSL Tax - People Advisory Services
Reports to Global Payroll Implementation Program Manager

Job purpose

EY has been one of the leading global payroll organizations delivering seamless, compliant, and technology-enabled payroll services to clients across the globe. We support multinational clients with scalable solutions, operational excellence, and continuous innovation including AI-driven efficiencies Payroll is one of the speciality practices within the People Advisory Services (PAS) Sub Service line under TAX.

Global payroll implementation project manager at EY GDS is responsible to drive the payroll implementation projects for our global clients by working closely with client stakeholders, internal teams, technology partners, and the global program manager. The role requires prior relevant experience of project management, client management, payroll implementation, technology, business acumen and payroll transformation to successfully run large payroll projects across multiple geographies.

Responsibilities

• Lead global payroll implementation projects across multiple regions and countries, ensuring alignment with organizational goals and client expectations.
• Execution of the global payroll implementations in a multi-country environment by clearly understanding the global payroll methodologies & requirements from clients.
• Manage end-to-end payroll implementation lifecycle including planning, discovery, design, configuration, testing, parallel runs, cut-over, go-live & stabilization.
• Prepare the detailed project plan & follow the project guidelines. Liaison with the client and the various internal teams to ascertain project scope, parameters and timeframes, enabling the client to sign off mutually agreed project timelines.
• Centrally manage the project Governance, which enable Senior Management / Leadership to understand the status and critical paths of each project, using project management skills to support & execute seamless implementation, anticipating challenges and proposing solutions.
• Process business requirements documents. Develop infrastructure impact statements, feasibility studies, project charters, resource assignment RACIs, risk management plans, communications plans, and change management plans.
• Work with global program manager to establish standard end-to-end project plan / approach & ensure effective procedures are established for setup of internal and external systems, tools, and processes as part of the client implementation process.
• Perform risk management to minimize project risks. Report and escalate to management as needed. Manage project communications to include the sharing of team meeting minutes, project status reports, and issue/risk logs.
• Serve as the primary project point-of-contact for client country leads and global stakeholders. In a client facing role, manage client expectations, scope and change control. Build strong relationships with external clients and internal stakeholders. Report executive-level stakeholder updates and drive steerco meetings.
• Effective communication with internal teams, stakeholders, clients on various projects for smooth implementation of the projects and quality delivery by conducting appropriate meetings.
• Manage multiple projects ranging from simple to complex while working with cross-functional team members throughout the cycle of the projects.
• Act as a first level mentor for the junior resources to guide & support during the training period. Proactively participate & conduct internal trainings.
• Exhibits a positive mindset and the ability to inspire and motivate other stakeholders to achieve the project's goals.

Functional & Technical skills

• End-to-end Payroll implementation knowledge is a essential. Thorough understanding of various activities involved in Payroll. Multi-Country payroll experience.
• Knowledge of payroll interfaces, implementation methodologies, data flows, technical aspects, accounting.
• Exposure to HR/Payroll system integrations (Workday, SAP, Oracle, T&A & various HRMS Modules).
• Flexibility and good team working skills. Promotes a work environment that fosters innovation and continuous learning. Team oriented and able to be a productive member of a team.
• Excellent verbal and written communication skills along with good documentation / presentation skills.
• Proven capability to define, document and rollout procedures and processes across multiple departments and/or groups.
• Ability to work with internal/external customers globally and/or virtual basis.

Qualifications & Experience

• Graduate or Post Graduate in Accounting/ Finance / HR / Administration / Operations. MBA or Business Management skills preferred.
• An overall 8 -10 years’ experience in global payroll implementation & project management. Managing cross-functional, multi-country projects
• Professional Certifications like PMP / PRINCE-2 certifications will be an added advantage.
• Knowledge of AI tools, automation, or data-driven payroll enhancements.
• Be flexible and willing to adjust responsibilities to align with developing business needs
• Proficient in Microsoft Office Suite (MS Project, Excel, Word, Visio, PowerPoint)

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