Office Administration Associate

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. About the role: The Office Administration Associate is responsible for providing administrative and operational support to ensure the efficient day-to-day running of the office. This role manages office administration, documentation, inventory, and employee support while helping maintain an organized and productive work environment. The Office Admin Associate also assists in coordinating internal activities and improving administrative processes to support business operations.

What You'll Do:

Office Administration

• Provide day-to-day administrative support to ensure smooth office operations.

• Maintain organized filing systems and ensure administrative records and documents are accurate and up to date.

• Manage office supplies and pantry inventory, ensuring adequate stock levels and timely replenishment.

• Handle incoming and outgoing mail, courier requests, and general office correspondence.

• Prepare reports, presentations, meeting materials, and other administrative documents as required.

Employee & Operational Support

• Support employee onboarding and offboarding administrative requirements, including preparing workstations, office access, and necessary documentation.

• Coordinate meeting schedules, room reservations, and administrative logistics for internal meetings and activities.

• Assist in organizing company events, employee engagement initiatives, and internal programs.

• Respond to employee administrative requests and provide timely operational support to internal stakeholders.

Records & Inventory Management

• Maintain accurate records of office assets, supplies, and administrative documents.

• Conduct regular inventory checks and ensure proper documentation of office resources.

• Monitor office-related administrative expenses and assist with record-keeping and budget tracking as needed.

Compliance & Process Improvement

• Ensure administrative processes comply with company policies and internal procedures.

• Maintain confidentiality of company records and sensitive information.

• Identify opportunities to improve administrative processes and support operational efficiency.

• Perform other administrative duties as assigned to support business operations.

What We Seek:

• Strong organizational skills with the ability to manage multiple tasks and priorities.

• Excellent verbal and written communication skills.

• Detail-oriented with strong documentation and record management skills.

• Proactive, dependable, and able to work independently in a fast-paced environment.

• Strong interpersonal skills with a customer-service mindset and the ability to collaborate effectively with cross-functional teams.

What You'll Need:

• Bachelor's degree in Business Administration, Office Administration, Management, or a related field.

• At least 1–2 years of experience in office administration, administrative support, or a similar role.

• Proficiency in Microsoft Office applications or Google Workspace.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.