CBS-BMC-Technology Enablement-Associate-UAT tester

The opportunity

We are looking for passionate professionals who will be responsible for user acceptance testing of various Marketing technology products used within BMC

Your key responsibilities
• UAT testing of various Marketing technology products – Web, social, eMarketiong & mobile
• Write and execute test cases and scripts
• Troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience in writing and executing the test cases and scripts.
• Manage stakeholders by understanding the requirements, liaising at ease with the customers in terms of job receipts, complaints, reporting and reviews
• Track work pipeline and deliver as per defined SLA & commitments

Skills and attributes for success
• Working knowledge of Enterprise CMS (AEM - Adobe Manager Suit, Wordpress or other related CMS) Troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience of end-to-end marketing technology platforms email marketing, web publishing, social media management, video hosting, automation processes, mobile operating systems.
• Should be comfortable in a global and virtual teaming environment, should be excellent in both written and verbal communication with stakeholders across geography. (Clients are from UK)

To qualify for the role, you must have
• Working knowledge of Enterprise CMS (Unily, AEM - Adobe Manager Suit, Wordpress or other related CMS)
• Experience of end to end Marketing technology products/platforms email marketing, web publishing, social media management, video hosting, automation processes, mobile operating systems.
• Experience with QA and user experience testing process, methodologies and tools.
• Experience in writing and executing the test cases and scripts.
• Proven ability to manage time effectively, prioritize work to meet frequent deadlines, and deliver a quality product.
• Ability to troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience managing stakeholders by understanding the requirements, liaising at ease with the customers in terms of job receipts, complaints, reporting and reviews
• Experience with tracking work pipeline and deliver as per defined SLA & commitments
• Strong marketing technology background
• Excellent written and verbal communication. (Clients are from UK)

Ideally, you’ll also have
• Ability to think strategically/end-to-end with result-oriented mindset
• Ability to build rapport within the firm and win the trust of the clients

Technologies and Tools
• Content management system (AEM, Wordpress etc)
• Marketing automation platforms (Marketo, Sprinklr, Hubspot etc)
• MS Office tools (Word, Excel, IE); web/production technologies such as HTML, XML, JavaScript, and CSS

What we look for

• A professional who has technical experience and enthusiasm to learn new things in this fast-moving environment
• Self-motivated individual who strives to learn new technology and help improve the existing standard testing process
• Professional who is willing to work with cross functional team to work with Product managers and EY IT team

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY
EY | Building a better working world