Credit and Collection Supervisor

Discover your 100% YOU with MicroSourcing!

Position: Credit and Collection Supervisor
Location: Harton Corporate Center, Baclaran Parañaque
Work setup & shift: Onsite | Shifting Schedule

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As an Accounts Receivable - Credit Controller, you will:

• Monitor customer accounts consistently to ensure strict adherence to established credit terms.
• Follow up proactively on outstanding debts through reminders, phone calls, and monthly statements.
• Record, track, and accurately reconcile incoming payments against customer accounts.
• Prepare comprehensive AR Ageing and collection reports for management review.
• Generate and compile monthly reports for timely submission to relevant customers.
• Maintain strong stakeholder relationships and handle billing or collection inquiries efficiently.
• Receive and follow instructions for additional tasks from your supervisor, while possessing the confidence to escalate and ask questions—especially when asked to deviate from standard processes.

What You Need:

Non-negotiables

• Graduate of a Bachelor's degree in any Accounting-related course.
• Strong written and verbal English communication skills (Business English Proficiency required).
• Keen attention to detail, strong analytical skills, foundational finance knowledge, and effective organizational skills.
• Proven ability to prioritize, manage multiple tasks simultaneously, and meet strict deadlines.
• Confidence to speak up, ask questions, and escalate anomalies when requested to deviate from standard procedures.

Preferred skills/expertise

• Preferably with 1 to 3 years of credit control and collections experience, ideally covering multiple countries.
• High level of computer literacy, specifically proficient in Microsoft Office applications (Excel, Word, Outlook).
• Knowledge and experience using financial systems (Microsoft Dynamics 365 experience is a major plus, but not required).
• Showcasing a positive attitude and the capability to build strong professional stakeholder relationships.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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