Solutions Designer

Description

The FVT Loyalty Services Solution Designer leads the creation of campaign solution and enabling services plans, leveraging the campaign platform architecture to organize and develop the technical solution, collaborating with the campaign squad leads and development teams across the delivery cycle, ensuring alignment of ideas with design approaches. The Solution Designer facilitates cross-team discussions, and stitches the different technical capabilities to form a complete end-to-end campaign solution.

DUTIES & RESPONSIBILITIES:

Lead the creation of the campaign solution plan leveraging on the platform architecture and based on the high level solution defined during feasibility and ideation stages.

Organize and develop the technical solution by working with the campaign squad lead and the rest of the development team across the entire delivery cycle, from understanding and clarifying the campaign requirements, making necessary recommendations to align ideas with design approaches, and performing design reviews and solution validations to come up with appropriate solutions that would meet the needs of the campaign.

Deliver quality solutions by applying design patterns, design principles and best practices as per detailed architecture document, and leverage on knowledge of the different components of the campaign platform architecture, to deliver a technically sound and efficient campaign design.

Conduct cross-team discussions and work with SMEs, platform engineers, system administrators and database administrators, network support, security, and other necessary groups to ensure proper environment setup throughout the delivery cycle and that solution coverage is end-to-end.

Facilitate operational readiness and management of production issues by supporting transition and technical readiness activities to operations team, as well as providing technical guidance and support to address issues and concerns raised throughout the product life cycle.

TOP 3-5 DELIVERABLES:

Solution Plan; Technical Assessments; Detailed Functional Specifications; Design Reviews

KPIs:

Campaign Cycle Time, Kanban Build Time; Campaign Quality; Timeliness of creation of solution deliverables

COMPETENCIES:

Software Architecture; Integration Architecture; Channel Management; Data Architecture; Technical Development; Infrastructure Architecture; Security Architecture

HIRING REQUIREMENTS:

Work Experience: 3-5 years in IT Delivery, Development; Skills & Level of Knowledge: Solution Design, Sol. Analyst; Education: College Graduate in IS/IE, Eng'g or Business

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed

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