Customer Relations Officer/Telemarketer

JOB DESCRIPTION:

1. Connects with potential and existing customers via phone
2. Input and update prospect details, call outcomes, and service transactions into Customer Relationship Management (CRM)
3. Ability to manage a high volume of daily calls while meeting set performance metrics
4. Scheduling booking clients from the pro-active call lists while managing time zones and preventing double bookings

QUALIFICATIONS:

• Female
• College graduate
• Computer literate
• Can do multi-tasking in minimum supervision
• With pleasing personality
• Excellent in Verbal and Written communication skills
• Strong persuasion and negotiation abilities to overcome rejections and secure appointments