Senior Payments Cluster Lead, APAC

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

AP/AR

Job Category:

People Leader

All Job Posting Locations:

Taguig National Capital Region (Manila) Philippines

Job Description:

Leads end-to-end Payments and Invoice Management operations for assigned cluster or APAC markets. Accountable for delivery performance stakeholder engagement and process governance acting as the primary link between regional leadership and market operations under the cluster-based model.

Key Responsibilities:

1. Cluster Operations & Delivery Leadership

• Own end-to-end Payments and Invoice Processing delivery for assigned market clusters
• Ensure performance against KPIs (e.g. payment timeliness aging automation) and SLAs
• Drive issue resolution prioritization and delivery continuity

2. Stakeholder & Market Engagement

• Serve as primary point of contact for market stakeholders and suppliers
• Manage day-to-day engagements with Finance Procurement and Treasury
• Own operational escalations and ensure timely resolution

3. Process & Control Execution

• Ensure adherence to SOPs controls and governance standards defined at regional level
• Execute payment controls approvals and compliance activities
• Act as cluster POC for audits ensuring readiness and documentation

4. Team Leadership Coaching & Operational Oversight

• Lead SMEs Specialists and contingent resources and BPO resources within the cluster
• Provide day-to-day coaching guidance and performance feedback to team members
• Drive capability development ensuring strong functional and process expertise within the team
• Ensure effective work allocation workload balancing and productivity management

5. Performance Monitoring & Reporting

• Track and report cluster performance against KPIs
• Perform root-cause analysis and implement corrective actions
• Provide insights and reporting to support business decisions

6. Vendor & Third-Party Oversight

• Identify and drive process improvements within the cluster
• Support implementation of standardization automation and transformation initiatives
• Provide feedback to Payments Manager on improvement opportunities and local challenges

Required Skills:

Preferred Skills:

Accounting Accounts Payable (AP) Accounts Receivable (AR) Analytical Reasoning Budget Management Cash Flow Management Collaboration Collections Communication Critical Thinking Financial Analysis Financial Competence Financial Recordkeeping Financial Reports Financial Risk Management (FRM) Multi Currency Accounting Proactive Behavior Problem Solving

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1