Account Officer

Job Summary

The Accident & Health Retail Products provides tactical and operational support to the A&H Retail team by managing the product lifecycle, conducting market research and business analysis, optimizing distribution channels, monitoring product performance, and collaborating with cross-functional teams to drive sustainable business growth and operational efficiency.

Key Responsibilities

• Support the development, enhancement, and lifecycle management of Accident & Health retail insurance products.
• Conduct market research, competitor analysis, and business performance analysis to identify growth opportunities and recommend product improvements.
• Monitor product, sales, and channel performance, providing data-driven insights and recommendations.
• Coordinate with internal teams and distribution partners to support product launches, promotions, and business initiatives.
• Prepare reports, dashboards, and presentations to support business planning and decision-making.
• Collaborate with cross-functional teams to ensure efficient implementation of product initiatives and process improvements.
• Build and maintain strong relationships with internal and external stakeholders while providing product support.
• Ensure compliance with company policies, insurance regulations, and documentation requirements for product approval.

Qualifications

• Bachelor’s degree in marketing, Economics, Business Management, or any related field.
• At least two years of relevant and cumulative experience in product management, marketing, business development, or related functions.
• Preferably with experience in the insurance industry, particularly in retail insurance products.
• Demonstrated experience in market research, product analysis, and distribution/channel management.
• Proven ability to analyze business performance and translate insights into actionable business recommendations.