Talent.com
Lendi Group
Academy & Programs Support SpecialistLendi Group • Makati City, Manila, Philippines
Academy & Programs Support Specialist

Academy & Programs Support Specialist

Lendi Group • Makati City, Manila, Philippines
2 days ago
Job description

Risk Governance & CRL Support

  • Support the broader Risk Compliance & Legal (CRL) team with risk compliance legal governance and operational support activities.
  • Maintain accurate and up-to-date records within the risk management system including incidents issues KRIs actions and governance-related matters.
  • Assist with ASIC reference checks and supplier risk assessment activities.
  • Support broker governance processes and related administrative activities.
  • Assist with maintenance of the contract register and other Legal team support activities.
  • Provide support on ad hoc reviews projects and broader CRL initiatives as required.

Assurance Compliance & Control Testing

  • Conduct assurance reviews and compliance monitoring activities across various business functions.
  • Perform control testing and assurance checks to assess the effectiveness of operational controls and compliance practices.
  • Support assurance activities that contribute to strong risk management governance outcomes and continuous improvement.
  • Assist with the identification of compliance risks control gaps and operational weaknesses across processes and practices.

Post-Settlement & Assurance Reviews

  • Conduct post-settlement compliance reviews in line with internal policies regulatory obligations and lender requirements.
  • Perform other quality assurance reviews as required to assess compliance and operational adherence.
  • Provide timely and constructive feedback to relevant stakeholders regarding review outcomes findings risks and required remediation actions.
  • Monitor and track follow-up review activities to support completion of remediation actions and closure of identified issues.
  • Participate in calibration sessions to support consistency in assurance methodologies and assessment standards.

Audit Panel Lender & Regulatory Support

  • Support the preparation and coordination of internal audits external audits and panel lender reviews.
  • Coordinate and collate documentation information and evidence required for assurance reviews audits and regulatory requests.
  • Track audit findings review outcomes agreed actions and remediation activities to support timely resolution.
  • Assist with assurance-related requests and review activities across the business.

Process Improvement & Risk Management

  • Identify gaps weaknesses or inefficiencies in processes controls and compliance practices.
  • Work collaboratively with stakeholders to strengthen controls and improve governance and compliance outcomes.
  • Support continuous improvement initiatives that enhance operational effectiveness assurance practices and risk management outcomes.
  • Contribute to the implementation of process improvements and sustainable remediation actions across the business.

Reporting & Stakeholder Engagement

  • Maintain accurate records and documentation to support governance reporting audit readiness and assurance activities.
  • Build and maintain effective working relationships with stakeholders across the business to support strong risk compliance and governance outcomes.

Qualifications :

  • At least 1 year experience in Quality Assurance compliance monitoring assurance reviews audit risk or governance-related activities.
  • Strong skills in clear spoken and written communication.
  • Ability to manage multiple tasks and meet deadlines.
  • Works well with others and can build positive working relationships.
  • High attention to detail clear written communication and the ability to remain calm under pressure.
  • Understanding of compliance obligations and regulatory frameworks such as Best Interest Duty Responsible Lending and ASIC guidelines (preferred).
  • Ability to identify process gaps analyse trends and support continuous improvement initiatives.
  • Exposure to financial services mortgage broking banking compliance assurance or risk environments will be highly regarded.
  • Tertiary qualification in a relevant discipline is preferred but not essential.


Additional Information :

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.

We support our people in a variety of ways but a few of the benefits that our people rave about include:

  • A vibrant relaxed yet professional culture.
  • We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office at least twice a month.
  • Holistic wellbeing programs offering 24/7 support
  • Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
  • Access to 25 days of leave made up of 20 vacation days and 5 sick days.
  • Monthly internet subsidy to help you stay productive at home.
  • Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
  • Access to all government-mandated benefits including SSS PhilHealth and Pag-IBIG.

Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract engage and evolve talent and build best-in-class products.

Feeling like you dont meet all the skills listed Thats ok; we are always on the lookout for different skills experience and qualities and so wed still like to hear from you.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1

Create a job alert for this search

Academy & Programs Support Specialist • Makati City, Manila, Philippines

Similar jobs

Senior Support Specialist

MicroSourcingMetro Manila, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, an... Show more

Support Provider Specialist

MicroSourcingQuezon City, Metro Manila, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Work setup: Onsite | Day shift.Location: Eastwood, Quezon City.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependent... Show more

Senior Technical Support Coach (AI & Automation)

Our ClientsPasig, Metro Manila, Philippines
Quick Apply

A global SaaS technology organization is seeking a.Senior Technical Enablement Lead (AI & Support Operations).AI-enabled support innovation across customer-facing support teams.This role combin... Show more

Product Support Manager

MicroSourcingTaguig, Metro Manila, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, an... Show more

Senior Application Support Specialist - Hybrid - BGC - Nightshift - Up to 110K

weSource Management Consultancy FirmTaguig, Metro Manila, Philippines
Quick Apply

We are hiring for a Senior Application Support Specialist for a client based in BGC.This is a Hybrid work following a nightshift  schedule.Proficient in relational databases (preferably Microsoft S... Show more

Programmatic Ad Operations Specialist

MicroSourcingMetro Manila, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Position: Programmatic Ad Operations Specialist.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-of... Show more