Talent.com
Our Clients
Restaurant Training and Service Excellence ManagerOur Clients • Mandaluyong City, Metro Manila, Philippines
Restaurant Training and Service Excellence Manager

Restaurant Training and Service Excellence Manager

Our Clients • Mandaluyong City, Metro Manila, Philippines
21 hours ago
Job type
  • Quick Apply
Job description

Restaurant Training and Service Excellence Manager

Location: Mandaluyong City

Job Summary

The Restaurant Training and Service Excellence Manager is responsible for creating and driving learning strategies that improve restaurant service quality, operational consistency, and employee performance. The role ensures all FOH teams consistently deliver exceptional guest experiences.

Key Responsibilities

  • Design restaurant training programs focused on guest service and operational excellence.
  • Lead service excellence initiatives across multiple restaurant locations.
  • Conduct branch audits and coaching sessions for restaurant leaders.
  • Develop competency assessments and certification programs.
  • Monitor service standards through operational reviews and customer feedback.
  • Collaborate with Operations to improve employee performance.
  • Manage training calendars and evaluate program effectiveness.
  • Mentor restaurant managers in coaching and leadership.

Qualifications

  • Bachelor's Degree in HRM, Hospitality Management, or equivalent.
  • Minimum 5 years of restaurant training management experience.
  • Background in casual dining operations preferred.
  • Strong understanding of customer service, FOH operations, and people development.
  • Excellent communication and presentation skills.
Create a job alert for this search

Restaurant Training and Service Excellence Manager • Mandaluyong City, Metro Manila, Philippines

Similar jobs

Restaurant Training and Service Excellence Manager

HRTXMandaluyong City, Metro Manila, Philippines
Quick Apply

Restaurant Training and Service Excellence Manager.The Restaurant Training and Service Excellence Manager is responsible for creating and driving learning strategies that improve restaurant service... Show more

Service Excellence and Restaurant Training Manager

HRTXMandaluyong City, Metro Manila, Philippines
Quick Apply

Service Excellence and Restaurant Training Manager.The Service Excellence and Restaurant Training Manager is responsible for elevating customer experience by developing restaurant teams through str... Show more

Front-of-House (FOH) Training & Service Manager (F&B)

Our ClientsMandaluyong City, Metro Manila, Philippines
Quick Apply

FOH Training & Service Manager.Design comprehensive training modules focused on FOH F&B operations, guest hospitality, service recovery, and upselling.Audit and enforce guest service standa... Show more

Process Trainer - Retirement Services

Our ClientsPasay City, Metro Manila, Philippines
Quick Apply

The Process Trainer – Retirement Services is responsible for designing, delivering, and evaluating training programs that equip employees with the knowledge and skills required to support retiremen... Show more

Restaurant Operations Training Manager

Our ClientsMandaluyong City, Metro Manila, Philippines
Quick Apply

Restaurant Operations Training Manager.We are seeking a Restaurant Operations Training Manager who will develop and implement training programs that improve operational efficiency, service consiste... Show more

Service Delivery Manager

Stefanini, IncPasay, Metro Manila, PH

Join us to co-create solutions for a better future!.Service Delivery Manager, Pasay | Posted: 6/25/2026 | Full Time | Remaining Positions: 2.Act as Single Point of Contact (SPOC) for client(s).Resp... Show more

 • Promoted

Senior Manager, Learning and Quality Development

PowerToFlyManila, Metro Manila, PH

Senior Manager, Learning Quality & Development | Operations Customer Service & Support.The Senior Manager, Learning Quality & Development will be responsible for leading a high-impact global functi... Show more

 • Promoted

Front of the House (FOH) Training Manager

Our ClientsMandaluyong City, Metro Manila, Philippines
Quick Apply

Front of the House (FOH) Training Manager.Front of the House (FOH) Training Manager.The ideal candidate has a strong background in casual dining restaurant operations, extensive experience in FOH t... Show more

Service Delivery Manager

Questronix CorporationManila, Metro Manila, PH

Conducting project scope from the Client and Internal Management.Building project plans and statements of work.Tracking the project status and report to Client and Internal Management.Managing task... Show more

 • Promoted

Service Excellence and Restaurant Training Manager

Our ClientsMandaluyong City, Metro Manila, Philippines
Quick Apply

Service Excellence and Restaurant Training Manager.The Service Excellence and Restaurant Training Manager is responsible for elevating customer experience by developing restaurant teams through str... Show more

Front-of-House (FOH) Training & Service Manager (F&B)

HRTXMandaluyong City, Metro Manila, Philippines
Quick Apply

FOH Training & Service Manager.Design comprehensive training modules focused on FOH F&B operations, guest hospitality, service recovery, and upselling.Audit and enforce guest service standa... Show more

Learning and Development Manager – Restaurant Operations

Our ClientsMandaluyong City, Metro Manila, Philippines
Quick Apply

Learning and Development Manager – Restaurant Operations.The Learning and Development Manager will oversee training programs that enhance restaurant operations, customer service, and leadership cap... Show more