Executive Assistant

Job title: Executive Assistant

Type of employment: Full-time

Shift Schedule: 8:30 AM-5:30 PM EST

A detail-oriented and tech-savvy Executive Assistant role with digital organization, system setup, SOP management, transaction coordination, and client care. This role is ideal for someone energetic, highly organized, an excellent communicator, and committed to excellence in both internal operations and client-facing support.

About the Company:

The client is a real estate team, it supports buyers, sellers, and real estate clients through ongoing guidance, transaction support, market insight, and a service-driven real estate experience.

Objective of this role:

• Provide high-level administrative and operational support to the real estate team

• Keep digital files, systems, SOPs, and transaction-related information organized and easy to access

• Support real estate transaction management and client care workflows

• Help set up, maintain, and improve internal systems and processes

• Ensure tasks are handled with accuracy, strong communication, and a commitment to excellence

Responsibilities:

• Organize and maintain digital files, folders, documents, and shared drive systems

• Support system setup, process management, and day-to-day operations

• Follow, maintain, and help improve SOPs for recurring administrative and transaction workflows

• Assist with transaction management tasks, including document organization, deadline tracking, client updates, and follow-ups

• Support customer and client care by providing timely, professional, and helpful communication

• Manage administrative follow-ups, reminders, and task tracking for the team

• Use Google Suite tools to manage documents, spreadsheets, email, calendars, and shared files

• Assist with CRM updates, contact organization, and client database maintenance when needed

• Support online research, basic tech setup, and general virtual assistant tasks

• Help ensure internal operations remain organized, efficient, and client-ready

Required skills and qualifications:

• Strong attention to detail and ability to produce accurate, organized work

• Excellent written and verbal communication skills

• Energetic, positive, and proactive work style

• Tech-savvy and comfortable learning new tools and online systems

• Strong commitment to excellence and follow-through

• Experience using Google Suite, including Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar

• Strong digital organization skills, including file management and folder structure maintenance

• Ability to follow SOPs and support repeatable business processes

• Ability to manage multiple priorities independently in a remote environment

• Industry experience is not required

Preferred skills and qualifications

• Experience supporting a real estate agent, real estate team, brokerage, or transaction coordinator

• Familiarity with real estate transactions, deadlines, client communication, or document workflows

• Experience using CRMs or contact management systems (Followup Boss)

• Prior Executive Assistant, Virtual Assistant, Administrative Assistant, or Operations Assistant experience

• Experience improving internal systems, organizing digital workspaces, or documenting SOPs