Employee Communications Director Pasay, Philippines
Lead the evolution of how TTEC connects, engages, and inspires its global workforce. As a Director, Employee Communications working hybrid in Five Ecom, Pasay, you'll work with executive leadership to formulate enterprise communication vision aligned with employment brand and lead a global team while partnering on initiatives that support business strategy, driving transformation initiatives, and positioning internal communications as a strategic business function—while you #experienceTTEC, an award-winning employment experience and company culture.
A bit more about your role You’ll partner across People & Culture and business teams to keep messages timely, accurate, and engaging.
What you’ll be doing
Craft enterprise communication vision and strategy while personally crafting C-level messaging and leading a global communications team
Partner with C-suite to align internal communication with business strategy, brand positioning, and organizational culture aspirations
Drive enterprise-wide transformation initiatives through strategic storytelling, change management, and employee engagement programs
Champion measurement innovation and insights capability that positions internal communications as strategic business function
Lead organization through crisis, reputation challenges, and transformational change with poise, strategic clarity, and executive partnership
Shape organizational communication philosophy, emerging channel strategy, and investment priorities that position company for future success
What you bring to the role
Comprehensive internal communications leadership with proven track record building functions, advising executives, and driving business outcomes at scale
Exceptional English and executive presence with demonstrated ability to influence C-suite decision-making and develop senior communication talent globally
Ability to work primarily US hours while leading with enterprise mindset and global perspective, ensuring communication function serves as strategic business partner across organization
Masterful writer and editor who personally creates most sensitive organizational content while setting standards for team excellence
Strategic insights leader who connects communication measurement to business performance and uses data to drive organizational decisions
Seamlessly integrates hands-on content leadership with functional strategy, organizational development, and enterprise-level influence
What you can expect
An organization supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
A competitive compensation package including opportunities for performance-based bonuses, a healthy benefits package that includes those you'd expect and maybe a few that would pleasantly surprise you
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