Senior Accountant Global BPO Operations PH
Meet Compass
We are a full-service Business Process Outsourcer (BPO) that partners with brands to power growth through exceptional customer experience. Compass was built by e-commerce trailblazers who couldnt find a customer service partner as innovative as they wereso they created it themselves.
While many companies view customer care as a basic cost center we know it is a strategic engine for growth. By delighting customers actively listening to their feedback and translating those insights into actionable product data we transform everyday support into a powerful tool for scaling businesses.
Because we do things differently we set a high bar for our return we operate with total transparency treat our team fairly and invest in your development. We dont just want you to take a job; we want you to grow a lasting career with us.
Role Overview
In the BPO industry our product is our people and their time. As a Senior Internal Accountant you will manage the financial complexities of a high-volume global service delivery model. Your role is unique: you arent just managing books; you are tracking the
profitability of global delivery locations managing complex intercompany cross-charges for labor and ensuring that our global footprint remains compliant with diverse tax and labor regulations.
Key Responsibilities
Intercompany & Transfer Pricing: Manage the month-end billing between our offices. Ensure all intercompany service fees are recorded accurately. Coordinate/assist in the annual transfer pricing audit
Workforce & Utilization Analysis: Partner with HR and Operations to reconcile payroll across different geographies. Analyze Cost per Seat and Utilization Rates to provide insights into regional profitability.
Revenue Recognition: Oversee billing for varied contract types including FTE-based (Full-Time Equivalent) transaction-based and outcome-based pricing models.
Global Statutory Compliance: Coordinate manual recording of journal entries with local
Accounting Firm. Manage/assist month-end closing process in coordination with local Accounting Firm. Coordinate with local accounting and tax partners to ensure compliance with all federal and local taxes. Manage year end external audit with External Audit firm. Coordinate with local accounting firm the annual filing with SEC of all required reports
Forecasting & Budgeting: Assist in the annual budgeting process.
Leadership: manage Operations Finance and Payroll teams
Required Qualifications
Education: Bachelors Degree in Accounting or Finance.
Experience: 5 years of experience ideally within a BPO Shared Services or Global Consulting firm
Technical Skills: Advanced proficiency in Global Accounting and Payroll systems.
Regulatory Knowledge: Strong understanding of US GAAP/IFRS and basic knowledge of international labor/tax laws.
Analysis: Expert-level Excel/Google Sheets (Power Query Data Modeling) to handle high-volume transaction data.
Preferred Attributes
Multi-Currency Mastery: High comfort level managing functional vs. reporting currencies and calculating FX gains/losses.
Operational Curiosity: A desire to understand the why behind the numberse.g. why a
specific delivery centers margins are fluctuating.
Communication: Ability to bridge the gap between Corporate HQ and Local Operations
across different cultures.
Required Experience:
Senior IC
Employment Type : Full Time
Experience: years
Vacancy: 1