Job Summary:
The IT Technical Support Team Leader oversees the strategic and operational execution of technical support services, client delivery, and infrastructure support functions. This role requires a proven leader capable of directly managing the IT Technical Support Team and balances team management with high-level technical oversight, ensuring alignment with IT Service Management (ITSM) frameworks, high SLA performance, and seamless escalation handling for internal and external enterprise stakeholders.
Qualifications & Requirements:
IT Technical Support Team Leader • Quezon City, Metro Manila, Philippines
Monday to Friday, 9:00 AM - 6:00 PM; Full Onsite.Manage day-to-day IT operations by ensuring the prompt resolution of hardware, software, network, and system issues while consistently meeting servi... Show more
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