Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy

Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy

Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy

Req ID#: 416004

Milan, Italy, IT

Job Description:

Come and work with us.

Do you want to be part of a team whose motto is innovation for a better life?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our Italian Customer Support team.

Our client is one of our top clients focus on delivering the best technologies – TV and Home entertainment, Mobile, Appliances, and Computer products.

As a customer service specialist in this project, your daily responsibilities will include:

• Being part of a team specialized in offering support through written and phone communication
• Transforming customer support queries in unique experiences
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Italian (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to pick up new technology quickly
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Italy
• Be a local candidate and available to work 100% from our site in Milan

Benefits.

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

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