Production Agent L1

Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

• Roles & Responsibilities

  Behavioural - interpersonal and influence management skills Behavioural - Knowledge of Customers Culture. Domain - Domain knowledge / Customer Centricity / Commitment Qualifications

  College Graduate / College Undergarduates completed 4 semesters without back subjects and SHS Graduate with or without BPO experience.

  Experience in call center will be an advantage.

  Healthcare experience will be an added advantage

  Decent communication proficiency is required

  Mandatory Skills

  Provider Inbound

Mandatory Skills: Provider Inbound.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Required Experience:

Unclear Seniority

Employment Type : Full Time
Experience: years
Vacancy: 1