ABA Scheduler
OpsArmy • Makati City, Manila, Philippines
2 days ago
Job description
ABA Scheduler Remote
Work Schedule
US Hours
Apply here: the Role
Key Responsibilities
- Receive review and process appointment requests promptly and accurately.
- Enter and schedule appointments in Aloha according to established workflows.
- Manage scheduling activities primarily through Salesforce and Aloha.
- Maintain accurate and up-to-date appointment and scheduling information.
- Identify missing incomplete or conflicting information and escalate issues when necessary.
- Coordinate with internal teams to ensure appointments are scheduled correctly.
- Follow established processes and procedures consistently.
- As the role develops support direct family communication via text including scheduling coordination appointment confirmations and updates.
Requirements
- Previous experience in scheduling administration healthcare coordination or customer support preferred.
- Strong attention to detail and accuracy.
- Highly organized and able to manage multiple appointment requests efficiently.
- Strong written communication skills.
- Comfortable working extensively across multiple systems and platforms.
- Able to follow established processes and workflows consistently.
- Quick to learn new scheduling platforms and client-specific workflows.
- Comfortable handling repetitive administrative tasks while maintaining accuracy and efficiency.
Preferred Qualifications
- Experience in healthcare behavioral health or ABA organizations.
- Experience communicating with patients families or customers.
- Familiarity with scheduling or CRM platforms.
Required Tools
Apply here:
Employment Type : Full Time
Experience: years
Vacancy: 1