Transport Scheduler (Australian Client/Day Shift)

About Brainbox

Brainbox is different from every other BPO. It’s not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

About the role

The Transport Scheduler provides day-to-day administrative and scheduling support to the Transport Manager. The position spans transport scheduling, maintenance and compliance record keeping, and document control, acting as a central support function that keeps schedules, records, and operational systems accurate and current.

The role suits someone who works accurately across several systems at once and handles time-sensitive administrative tasks consistently, without needing to be chased.

Key Duties

• Transfer daily transport schedules into Bustle from the operational scheduling information provided, and maintain them as changes are advised.
• Monitor equipment and vehicle maintenance records and identify upcoming servicing requirements.
• Coordinate maintenance bookings with suppliers.
• Record completed maintenance and servicing information.
• Maintain transport and compliance records in SharePoint and Assignar.
• Upload required documents and information into client portals.
• Process transport dockets and provide completed documentation to accounting for invoicing.
• Maintain electronic filing and document control.
• Assist with route surveys and associated submissions, once trained.
• Provide general administrative, email and phone support to the Transport Manager.
• Escalate missing, unclear or conflicting information promptly.

Requirements

Essential

• Two to four years in administration, scheduling, logistics, transport or a similar coordination role in an Australian based company
• Demonstrated accuracy in data entry and record keeping across more than one system.
• Confident spoken and written English, sufficient to call an Australian supplier and follow up.
• Works comfortably across several systems and databases at once.
• Able to follow a documented process and keep records to it without reminders.

Desirable

• Experience working with compliance, maintenance, or operational documentation.
• Prior exposure to transport scheduling, fleet maintenance, or workforce compliance systems.

Tools and Systems

• Bustle
• Assignar
• Microsoft 365
• SharePoint
• Client portals and other transport-related systems

Benefits

Benefits

Perks

• Attractive and competitive salary
• Tenure-based and Performance-based incentives
• Paid time off
• Day shift
• Unlimited cash incentives for hired referrals
• Engagement and Recognition programs
• HMO on day 1
• Work-life balance with a 37.5h week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll, and ICT
• Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and possible online practical tests.

This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.