Client Delivery Managers (CDMs) are a governance and orchestration function within Global Service Delivery Management.
The role safeguards end-to-end service coherence from the client perspective in complex, multi-team environments, bridging Service Management, AMS delivery (L2/L3), Projects, Release, and Test functions.
The CDM support the stakeholders in ensuring clarity of ownership, risk visibility, and structured escalation.
To improve service predictability, transparency, and client trust by enabling governance quality: aligning expectations, structuring cross-team escalations, detecting systemic risks, and ensuring explicit decision ownership, while strictly avoiding operational execution.
Your key tasks:
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
#LI-Hybrid
Client Delivery Manager • Makati City, National Capital Region, Philippines
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