Property Services Coordinator

About the Role

The Production Coordinator manages the day-to-day coordination of property photography and media jobs, including bookings, photographer scheduling, client communication, quality checks, file delivery, and invoicing preparation.

This is a fast-paced role requiring strong organisation, communication, attention to detail, and problem-solving skills. You will work closely with the Australian team, photographers, editors, floorplan specialists, and real estate clients.

Key Responsibilities

• Manage booking requests, job records, schedules, and photographer allocations.
• Prepare daily run sheets and coordinate property access details.
• Manage reschedules, cancellations, weather changes, and photographer availability.
• Communicate with Australian real estate clients via email and phone.
• Monitor completed work and identify obvious errors or inconsistencies.
• Coordinate revisions with retouchers and floorplan specialists.
• Organise and upload completed files to Google Drive and client portals.
• Deliver completed work to clients and prepare completed jobs for invoicing.
• Maintain accurate files, archives, and equipment records.
• Communicate daily with the Australian team via Slack and flag issues early.
• Prepare basic weekly reports on completed jobs and delivery performance.

Requirements

• 2+ years of experience in coordination, scheduling, dispatch, operations, client services, or a similar role.
• Excellent written and spoken English.
• Comfortable communicating with Australian clients and accents.
• Strong scheduling, coordination, and organisational skills.
• Excellent attention to detail and problem-solving ability.
• Good visual awareness and ability to identify inconsistencies in images or floorplans.
• Strong file management and naming convention skills.
• Proficient in Google Workspace and Slack.
• Reliable internet and power, with a suitable backup arrangement.
• Available to work 6:00 AM–3:00 PM Philippine Time, Monday–Friday.

Highly Desirable

• Experience working with Australian clients or companies.
• Experience in real estate, property marketing, photography, or creative production.
• Experience coordinating external suppliers or contractors.
• Experience with booking or scheduling systems.
• Basic knowledge of Adobe Photoshop and Illustrator.
• Willingness to learn Photoshop and Illustrator — full training will be provided.

What We're Looking For

We are looking for someone who is:

• Highly organised and detail-oriented.
• Calm and reliable under pressure.
• Proactive and solution-focused.
• Comfortable taking ownership of tasks and issues.
• Confident communicating with clients and internal teams.
• Able to manage repetitive work while maintaining accuracy.
• A positive team player with a can-do attitude.

Tools & Systems

Google Workspace | Slack | Calendly | iGUIDE | Adobe Photoshop | Adobe Illustrator